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Surveillance Agent
Eldorado Resorts
Shreveport, LA, United States
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Property Overview
Eldorado Resort Casino Shreveport is timeless luxury and friendly, personal service right in the heart of downtown Shreveport, LA. With non-stop excitement and elegance, guests can experience a variety of world-class fine dining from four award-winning restaurants, one-of-a-kind memorabilia shopping in the Eldorado Gift Shop, and the hottest nightspots around with the area’s best LIVE entertainment. Eldorado Shreveport boasts over 400 luxury rooms and suites and 28,000 square feet of casino space housing over 1,500 slot machines and 50 table games. In addition, Eldorado Shreveport has over 1,000 of the best Team Members in the industry.
Responsibilities
JOB SUMMARY
Responsible for observing casino and property operations using video technology to protect the company, team members, guests and assets.
ESSENTIAL DUTIES & RESPONSIBILITIES
• After training must be knowledgeable and proficient in all games
• Monitor slot operations
• Monitor cage, vault and count room activities
• Monitor non-gaming areas of the property
• Shall complete written logs of activities during the shift.
• Shall prepare written observation and policy violation reports
• All other duties as assigned.
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS
• Must have good communication skills
• Must be able to write neat & legible reports.
• Must be able to sit for prolonged periods of time in close proximity to fellow employees and be multi-tasked oriented.
• Prior military, security, or law enforcement experience is desirable. Computer handling experience is helpful.
• Must be at least 21.
• Must be able to obtain and maintain appropriate licensing.
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Ability to stand or sit for long periods of time.
• Work area is subject to variable temperatures.
• May be subject to smoking environment and moderate noise.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Company Overview
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence.