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Front Desk Clerk
Eldorado Resorts
Bettendorf, IA, United States
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Property Overview
Voted Area’s Best Casino by 2017 Quad-City Times Reader’s Choice! Situated across from the beautiful Mississippi River, the Isle Casino Hotel® Bettendorf offers an exciting gaming experience for all players. The Isle is Iowa’s largest hotel complex with a 24-hour casino, three restaurants, meeting space, marina and 500 fabulous Team Members! The casino features approximately 1,000 slots and video poker machines, as well as 20 of the latest table games including EZ Baccarat®. The Isle Casino Hotel Bettendorf and Quad-Cities Waterfront Convention Center℠ are the preferred destinations for corporate groups and weddings with over 40,000 square feet of event space in our beautifully decorated ballrooms.
Responsibilities
JOB SUMMARY
Coordinates all hotel reservation activity for the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Process all incoming and outgoing reservations.
• Maintain accurate records of room occupancy.
• Issue player’s cards, comps and tickets to events.
• Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
• Strong verbal and written communication skills.
• Must be able to operate office equipment and multi-line phones.
• Perform under pressure in an interruptive environment.
• High School Degree or GED equivalent preferred.
• Must be able to obtain a valid state gaming license.
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Ability to stand for long periods of time.
• Frequent pushing, pulling, bending and walking.
• May be subject to smoking environment, moderate noise and bright lights.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Company Overview
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence.