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Sr Sales Operations Analyst
Houghton Mifflin Harcourt
Itasca, IL, United States
Job Details - this job has expired, please see similar jobs below
Purpose of the Role:
Under general supervision, the Senior Sales Operations Analyst will provide constituent support to a subset of HMH groups including a primary focus on the Inside Sales Teams.
• Assist in the development and implementation of Inside Sales Optimization project
• Understands system capabilities to identify problems and write recommendations for process improvement procedures
• Provides end user support on a day-to-day basis to assigned constituent groups
• Setup and lead weekly touch base meetings with assigned constituent groups
• Meet with Inside Sales management personnel on a monthly basis to determine enhancements to be developed and issues and concerns to be resolved
• Assist and provide training as needed to ensure appropriate user comprehension and understanding of overall Sales processes
• Evaluates needed business process system requirements
• Interpret and vet new enhancement requests
• Participates and collaborates in developing and writing technical enhancement requests to improve system processes
• Recommend and coordinate IT solutions and ensure corrections or changes are implemented efficiently and effectively.
• Provide UAT and Smoke testing support for System Enhancements
• When required oversee UAT engagement with assigned constituent personnel
Requirements:
• Demonstrates strong organizational, observational and communication skills.
• Demonstrates strong documentation and analytical skills, with attention to detail
• Demonstrates strong analytical, qualitative and problem solving abilities.
• Takes initiative to participate in learning opportunities and openly shares information with others
• Ability to work in a team environment
• Creative problem solving & strategic thinker
• Familiarity with financial accounting (GAAP) and financial systems
• Advanced Microsoft Excel (Pivot tables, VLookups, formulas) is required
• Bachelor's Degree in Business, Finance, Accounting, or related discipline
Preferred Skills and Abilities:
• SAP R/3, Business Warehouse, Business Planning and Consolidation Tool
• Salesforce.com
• Business Objects Explorer (or similar)
• Microsoft Office Suite, including Access and Visio
• SQL or Oracle knowledge
• Sales Industry knowledge
ABOUT US:
Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.
PLEASE NOTE:
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Additional Locations:
Additional locations include Geneva, IL, St. Charles, IL, and Evanston, IL, and Orlando, FL, Austin, TX, and Denver, CO.