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Manager, Warehouse Operations
PSAV
San Diego, CA, United States
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Position Overview:
Oversees all transportation, logistics, and warehouse functions. Responsible for equipment quality control (QC) process and inventory tracking. Provides direct supervision of warehouse personnel, including: scheduling, timekeeping and performance management.
Key Job Responsibilities Weight %
Operations 25%
Order and negotiate equipment from offsite vendors. Maintain all inventory levels and process paperwork as needed. Responsible for all shipping in and out of the facility. Facilitate the organization and maintenance of all storage areas. Work closely with the Sales Managers; Project Managers; and technicians to maximize profitability. Attend and actively participate in weekly production meetings. Directly supervises all warehouse personnel. Schedules staff as required by business volume. Performs initial yearly reviews of staff and maintains weekly timesheets. Trains and develops subordinates.
Customer Service 25%
Enforces standards and maintains service commitments to internal/external customers. Manages QC process to ensure equipment is delivered in good working condition. Ensures reliable and sufficient delivery support levels in line with business needs.
Dispatch 25%
Coordinates with Sales and Operations to ensure all sold events’ equipment requirements are met. Schedules warehouse and driver technicians according to business demand and to meet service commitments. Assists in developing distribution procedures; supports and educates warehouse staff in handling, loading and shipping of equipment. Measures and takes corrective action to improve service delivery. Ensure correct gear is available, staged and ready for delivery.
Asset Management 25%
Responsible for annual physical inventory results. Works with DSO on Capex models and requests for new inventory. Processes lost/stolen reports. Creates and receives Oracle Pick Lists for equipment transfers. Manages purchase supplies and orders inventory while adhering to budget constraints.
Required Skills:
Job Requirements
• Bachelors Degree preferred
• 5-7 years warehouse and logistics experience (transportation or warehousing, with leadership and staff analytical experience)
• Analytical ability and understanding of financial analysis
• Excellent verbal and written communication skills
Required Experience:
• 5-7 years warehouse and logistics experience (transportation or warehousing, with leadership and staff analytical experience)