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Sales Operations Analyst
Altice
Plano, TX, United States
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JOB SUMMARY:
The purpose of the Sales Operations Analyst position is to evaluate Mid-Market, Enterprise and Carrier (MEC) customers’ networking requirements in order to develop the technical solution that relates to achievement of revenue for the MEC Sales team, to include: Network cost estimates and Type II quote management for MEC quotes/proposals, presentation development and delivery as well as geocoding/mapping for pre-sales cost development and post-install updates related to MEC projects.
RESPONSIBILITIES:
1. Interfaces with internal MEC Sales, B2B Sales Support and B2B Engineering to assist in development of customer specific pricing, including Standard Price sheets.
2. Develops strong relationships with customer and vendor technical points of contact.
3. Determines customer’s technical requirements and develops technical solution, interfacing with customer and internal B2B Engineering resources.
4. Qualifies opportunities via use of geocoding/mapping tools and understanding of Altice fiber network.
5. Utilization of geocoding/mapping tools for pre-sales cost development.
6. Ensures integrity of proposal cost information provided by B2B Engineering team.
7. Manages day-to-day customer interaction and expectations for multiple or large-scale proposals.
8. Responsible for RFP/RFQ/RFI response and Customer presentation templates.
9. Serves as coordinator and moderator in customer and team design meetings.
10. Continued integration, update and use of Altice geocoding/mapping applications as related to MEC projects.
11. Serves as a logistics coordinator as relates to pre-sales design and proposals.
12. Assists with other Sales Support functions in support of MEC Sales on an as-needed basis, including (but not limited to):
• Partner (Type II) circuit sourcing
• Custom solution development for complex or high profile applications
QUALIFICATIONS:
1. 3 to 5 years of experience in the wholesale, enterprise or carrier sector of telecommunications, with focus on network design.
2. Possess broad knowledge of telecommunications, along with strong understanding of voice and data transport.
3. Familiarity with design of large scope projects, including Wireless Fiber to the Tower.
4. Possess strong verbal and written communication skills; confidence and ability to interface at Senior Operations level.
5. Knowledge of networking technologies to include but not be limited to: SONET, DWDM, Ethernet, TDM, MPLS.
6. Strong computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook and Visio). Google Earth and Geocoding/mapping skills a plus.
7. Familiarity with leading equipment vendors’ platforms.
8. Familiarity with Lit and Dark Circuit Architecture, Design, and Deployments.
9. Experience with Civil Design, Right-of-Way (Public and Private Easement) Procurement, Contract negotiation.