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Sr Director, Business Intelligence
Comcast
Philadelphia, PA, United States
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Job Summary:
Responsible for developing business cases and processes to measure the
business impact of the internal business intelligence solutions. Defines
and implements the overall
business intelligence program goals and tasks in terms of scope,
quality, budget, and schedule.
Provides leadership and direction for team which may include multiple
functional areas. Develops
and implements strategy for functional area(s). May have responsibility
for developing and managing
budget. Incorporates broad knowledge to address complex, unusual and
critical issues.
Employees at all levels are expect to:
• Understand our Operating Principles; make them the guidelines for how
you do your job
• Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
• Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
• Win as a team-make big things happen by working together and being
open to new ideas
• Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
• Drive results and growth
• Respect and promote inclusion and diversity
• Do what's right for each other, our customers, investors and our
communities
Core Responsibilities:
• Identifies fact-based solution strategies for key business issues
raised by clients to ensure that all important issues are addressed
completely and appropriately.
• Determines when and how to use quantitative research tools and models
and assists in interpretation and development of implications to address
client business problems.
• Develops and communicates goals, strategies, tactics, project plans,
timelines, and key performance metrics to reach goals.
• Creates and manages related business intelligence processes.
• Develops and manages budget and budget tracking to ensure required
resources are available.
• Defines the information, reporting, and analytical needs of the
company. Develops goals, strategies, and plans needed to achieve the
vision.
• Ensures business intelligence programs progress, status reviews, and
corrective actions.
• Consistent exercise of independent judgment and discretion in matters
of significance.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Preferred technical skills include; Tableau, SQL
Job Specification:
• Bachelor's Degree or equivalent
• Generally requires 12+ years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer