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Technical Program Manager
Snapchat
Los Angeles, CA, United States
Job Details - this job has expired, please see similar jobs below
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We’re looking for a Technical Program Manager to join Team Snapchat! Working cross-functionally across the company, you will be tasked with optimizing team productivity by iterating on existing tools and processes and developing new ones. Your work will result in streamlined workflows, improved processes, and ultimately, a better experience for Snapchatters everywhere. You’ll become a subject matter authority in multiple domains by owning projects from beginning to finish and facilitating cross-team communication. Working from our Santa Monica, CA headquarters, you’ll collaborate with Customer Operations, Engineering, and our product teams to help keep Snapchatters safe.
What you'll do:
• Work cross-functionally to enhance and develop ways to identify and surface abusive behavior across the platform
• Find automation opportunities to identify and mitigate risk
• Enhance our operational workflows via process improvements
• Use data to influence decisions and give voice to user impacting issues
• Anticipate project risks, provide escalation management, negotiate with decision makers, and balance business needs versus technical constraints
Minimum qualifications:
• 3+ years of experience working within Software Development Lifecycle (SDLC)
Preferred qualifications:
• Bachelor's degree in political science, sociology, computer science, English, philosophy, or another related area of study
• Experience with JIRA or similar issue tracking software
• Experience managing multiple projects end to end
• Ability to work directly with highly technical engineering teams and management
• Excellent project management experience with ability to adhere to tight deadlines and shifting priorities
• Ability to work independently as well as cross-functionally across an organization with a track record of using data to influence and drive decisions
• Excellent written and verbal communication skills
• Experience working within a content moderation environment strongly preferred
• A passion for Snapchat, online safety, and creativity!
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.