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Graphic Design Representative
Canon
Foster City, CA, United States
Job Details - this job has expired, please see similar jobs below
Overview
Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc.
If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!
Responsibilities
The Graphics Design Representative serves both as a graphic arts design specialist and Production Center Site Representative, providing a variety of internal material using approved brand templates as well as original concepts following brand guidelines. This role also provides design support for the Digital StoreFront webpage.
• Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed
• Works directly for the Production Site Supervisor and helps manage design queue – Expected to design all assigned orders within a specified turnaround time
• Accountable for quality of work and timeliness of delivery across all creative projects
• Understands all aspects of design, approval & production process
• Troubleshoots customer issues over the phone, email, and in person
• Maintains company standard of quality and customer service
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Adheres to brand guidelines
• Design, test, and maintain client facing print job submission application (Digital StoreFront)
• Receives and inspects finished materials, and distributes finished material
• Operates in-house large and small format printers to produce rush projects and client proofs
Qualifications
• 3-5 years experience required
• Associates or Bachelor’s Degree in Graphic Design, Visual Design, or related field preferred
• Strong visual communicator with a sharp sense of design
• Excellent written and verbal communication skills
• Ability to follow strict brand and industry guidelines
• Ability to work independently as well as collaboratively within team environment
• Ability to handle multiple projects with changing priorities
• Strong sense of customer service
• Self-motivated, organized, and accountable
• Resourceful problem solver
• Thrives under pressure with the ability to meet quick deadlines
• Understanding of the print industry and production process
• Strong working knowledge of EFI Digital StoreFront– Illustrator, InDesign, Photoshop
• Basic understanding of Microsoft Office programs – Word, Excel, Power Point
• Strong design portfolio
Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.
EOE Minorities/Females/Individuals with Disability/Protected Veterans