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Senior Program Administrator
Hanley Wood
Washington, DC, United States
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Job Description
Senior Program Administrator
Hanley Wood, www.hanleywood.com, currently has an opportunity in the Media platform for a Senior Program Administrator. This position will have one direct report. The Senior Program Administrator will assess a wide range of programmatic issues including long range planning, developing and managing projects, analyzing administrative workflow, maintaining databases, and metrics reporting. He/She will provide support and meet regularly with management to discuss issues, project activities, and the status of projects. The Senior Program Administrator will help assist the team with a project management system, and help to identify methods for improving business process workflows.
Duties will include managing projects according to strict deadlines and quality standards, pulling metrics and analyzing data from different campaigns, such as email blasts, social posts and newsletters. This individual will be helping facilitate communication between all departments at Hanley Wood.
Major Responsibilities and Related Duties Include:
• Create process documentation
• Help manage day-to-day operational aspects of a project within a project management system
• Track project milestones
• Provide administrative support
• Effectively report data from a project management system for analysis
• Develop and deliver current, engaging, informative, well-organized presentations
Qualified Candidates Should Possess the Following Education, Skills and Experience:
• Bachelor’s Degree in a related field is required
• 3 to 5 years of experience in a customer service and/or client support capacity
• Attention to detail
• Experience at working both independently and in a team-oriented, collaborative environment
• Strong organizational skills
• Ability to support a fast-paced, deadline-driven environment
• Ability to maintain project confidentiality
• Experience with MS Excel, PowerPoint, Word, and Outlook proficiency
• Familiarity with project management software is desired
• Familiarity in Salesforce.com is desired
• Experience working with Hootsuite is desired
About Hanley Wood
Hanley Wood is the leading business-to-business media company serving the housing and construction industry, and one of the top 10 B2B media companies in the country.
We enjoy a corporate culture that simultaneously encourages high levels of creativity and productivity. Those who thrive in a dynamic, fast-paced environment and are motivated by personal and team success will find a challenging and rewarding career here at Hanley Wood.
You owe it to yourself to work for a dynamic company. Employee satisfaction is important to us, so we provide competitive compensation and a generous benefits package all while working within a dynamic workplace setting.
If you meet the required skills and qualifications and want to learn more, apply online at www.hanleywood.com/careers.
Follow Hanley Wood on Social Media:
• Facebook: www.facebook.com/hanleywood
• Twitter: @hanleywoodHR
• Instagram: @hanleywoodcareers
Hanley Wood is proud to be an Equal Opportunity Employer. m/f/d/v