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Vice President, IT
Mediacom Communications
Blooming Grove, NY, United States
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The Vice President, IT will be responsible for leading all production IT operations and support teams. This individual provides the tactical and strategic leadership for the desktop, mobile computing, server and storage infrastructure platforms. As a senior-level technology leader with a focus on service delivery, this position works to provide a secure, compliant, robust, reliable, scalable and efficient infrastructure to the business user community.
This individual will have management responsibility for operations support governance, including the oversight and direction of any outsourced providers for managing the Data Center(s), cloud computing services; server and storage capabilities. This individual will have wide accountability to ensure that all services meet exacting levels of customer service, that these platforms are efficiently utilized and that the cost to operate and support the platforms aligns with group and business expectations. This individual will be responsible to ensure that all regulatory and IT compliance requirements are met for all platforms (to include, but not be limited to PCI, SOX, local and regional security and compliance regulations, etc.). This person will oversee the day to day support of all production platforms within the supported data centers with a focus on high availability.
SPECIFIC RESPONSIBILITIES:
• Develop and implement technology that will support Mediacom’s strategic plan including technologies in the areas System Software, Computing Hardware, Storage Systems and Third Party outsourced activities
• Oversight of all Infrastructure elements including but not limited to desktop & mobile computing, servers (virtual & physical) storage management, database management, virtualization management, recovery management, threat management
• Responsible for maintaining and enforcing security standards to safeguard data assets
• Establishes policies, standards, practices, and security measures to assure effective and consistent information and operations
• Focus on Infrastructure solutions such as data center consolidation, cloud computing/IaaS, data center technology architectures, cost and productivity benchmarking
• Manage IT Operations organizational structure
• Establish best practices for capacity planning to include power and space utilization
• Ensure the Customer perspective is at the forefront of all decisions and initiatives
• Manage all outsourced infrastructure activities and operations
• Responsible for developing departmental budgets (CapEx & OpEx) and delivering projects approved by executive management at or below budget
• Clearly communicate with Customers and technical teams relating to issues and project status
REQUIRED SKILLS & EXPERIENCE:
• Bachelor’s Degree, in the field of computer science or related field
• At least 8 years relevant experience
• Experience managing data centers
• Experience managing teams multiple spanning multiple geographies and time zones
• Strong technical knowledge in state of the art areas such as virtualization, cloud computing, IaaS, SaaS, network operations and support
• Experience in multiple technical platforms including virtualization, server and storage technologies
• Strong experience with CaaS, IaaS and SaaS Providers, App Delivery, Web Delivery
• Strong experience and 24/7 operations to 99.99% availability
• Excellent coaching, counseling, mentoring and leadership skills
• A sound understanding of business processes
• Ability to work required days and hours