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Vintage Set Up
Eldorado Resorts
Shreveport, LA, United States
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SUMMARY To provide prompt, professional and friendly service to our guests and fellow team members. Maintain the area clean and fully stocked. Adhere to all policies and procedures. Assist the waiters in designated station and as requested by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
• Other duties may be assigned.
• Develop and implement all Eldorado Casino Shreveport Guest Satisfaction Standards to all Guests and all fellow Team Members.
• Attend new departmental orientation prior to beginning work in the department.
• Continue development by attending other Quality and Training classes.
• Create a positive guest/Team member experience. Smile, be helpful and friendly.
• Answer questions, take responsibility to get answers and anticipate our guest's needs and problems.
• Greet guest(s) cordially
• Assist guest(s) in any way possible to ensure customer satisfaction.
• Adhere to sanitation rules and regulations.
• Keep station stocked with necessary supplies at all times.
• Maintain inventory of paper goods by keeping shelves organized and notifying Supervisor of need.
• Conduct any other related duties as assigned by Supervisor.
• Clear and wipe tables and chairs.
• Wipe down side stations.
• Assist servers in resetting their tables when time allows.
• Breakdown bus pans at dish machine area.
• Sort all items.
• Spot swipe buffet for food debris.
• Attend department meetings as scheduled.
Requirements:
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); Minimum 6 months experience in the restaurant field preferred.
CERTIFICATES, LICENSES, REGISTRATIONS ABO & LACT Card