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Recruiting Strategy and Operations Lead
Airbnb
San Francisco, CA, United States
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Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.
Airbnb is looking for an innovative and strategic leader to lead the Recruiting Strategy and Operations team. This is a role that works closely with the Head of Recruiting to translate the Recruiting Strategic Roadmap into
initiatives, a data and metrics framework, a suite of supporting projects and base of effective operational support for recruiting processes, vendors and tools. This role will lead and develop the RSO team and an extended global network of Recruiting Operations contributors.
Responsibilities:
• Lead overall planning and execution of the RSO portfolio of work aligning to recruiting strategic plans and roadmap. Types of initiatives and programs will include: hiring planning, recruiting team performance/metrics, recruiting capacity planning, interviewer calibration, recruiter training, candidate experience, candidate assessment, ATS and CRM development.
• Drive the build out and implementation of the Recruiting Data Road Map and analytics reporting framework in partnership with people Analytics team
• Serve as program manager for strategic initiatives including developing project and program plans, business cases, project charters, stakeholder analysis, and providing executive updates and communications
• Indirect management responsibility for project working groups
• Facilitate quarterly business reviews with Recruiting leadership on Recruiter/Tool performance.
• Lead, coach and manage the RSO team consisting of Recruiting Program Managers and the Recruiting Coordination and Operations team.
Qualifications:
• 8+ years experience scoping, leading and delivering complex programs and projects
• 8+ years experience in Recruiting, Recruiting Operations and/or Analyst or Program Management roles.
• Previous experience leading an Operations team is essential.
• Ability to define and execute on a holistic recruiting operations strategy supporting global recruiting strategies.
• Deep understanding of the recruiting lifecycle and process and how to best optimize it for efficiency and quality
• Deep Project and Program Management experience
• Strong analytical and problem solving skills
• Capable and confident communicator with ability to partner and influence at all levels
• Demonstrated agility in a constantly changing environment and comfort rolling up sleeves to get things done
• Experience with Recruiting systems, technology and tools is a plus
• Current PMP and/or Scrum Master certification is a plus
• BA/BS degree
• Demonstrated ability to lead cross-functional groups, including external vendors
• Exceptional written, facilitation, presentation, stakeholdering and consulting skills.
• Strong analytic skills for developing accurate forecasts, and driving operational efficiency