This job has expired, please see additional jobs below
Office Coordinator
NYFA
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
The Downtown Alliance seeks an enthusiastic and detail-oriented professional to serve as the Office Coordinator for LMHQ (Lower Manhattan HQ), a 12,000 sq ft collaboration workspace opened in June 2015 by the Downtown Alliance to support the growing digital and creative community in Lower Manhattan. LMHQ is a hybrid venue, with a 140-person event space, 5 meeting rooms including a classroom, and work desk areas utilized by LMHQ members.
This full time role serves as operations management for the physical venue and administrative support for LMHQ staff, which includes an Executive Director, Director of Membership, Director of Programming and Events, and a Digital Community Manager.
Responsibilities also include greeting and directing members and visitors at the front desk, answering the phone, ensuring that the space runs efficiently, that supplies are maintained and meeting rooms are cleaned and turned over for the next member or client.
The successful candidate will be a self-motivated, highly organized individual keen to work in a bustling and dynamic membership-based entrepreneurial space. The candidate will work alongside a small and dedicated staff who goes above and beyond for members and programs.
Office Coordinator responsibilities in detail:
- Open LMHQ daily by following a procedural checklist and ensure coffee is brewed and available. Ensure LMHQ space is fully functional and report any hazards, liability and/or facility matters with recommendations to resolve issues
- Act as first point of contact to greet members and visitors at the front desk as they arrive at LMHQ and give information to guests about LMHQ and its unique mission
- Answer phones and field calls accordingly
- Manage Event Space and Room Rental logistics including sending rental proposals and contracts via event booking software, fielding client questions, updating conference room bookings, calendar management, and registering guests for meetings
- Some event production responsibilities including assisting rental clients, and setting up catering, furniture and A/V for events
- Manage the live chat tool on the LMHQ website, answering and resolving questions about membership, event rentals, availabilities, etc
- Manage venue operations, maintenance, cleaning, and room turnover to ensure highest level of client experience
- Setup rooms for meetings and events including assisting with setup and breakdown of chairs at events, A/V support for clients, assisting with food + beverage setup and breakdown of meeting rooms as needed
- Troubleshoot tech and space issues while helping to coordinate with onsite IT team
- Distribute emails from shared inboxes to appropriate LMHQ staff members and/or respond as appropriate
- Provide overall administrative support for various team members
Successful candidate will have the following qualifications:
Bachelor’s Degree
Proficient in Google suite
Interest in tech startup and entrepreneurial industries
Fantastic customer service ethic and high expectations for quality interactions
Interest in event production
Extremely organized, proactive, efficient, detail-oriented, and successful at meeting deadlines
Excellent communication skills; written, verbal,
Creative problem solver
Ability to manage multiple projects and work assignments from a variety of staff
Excellent interpersonal skills with high level of professionalism
Ability to stay calm under pressure and has a friendly demeanor
This full-time position assumes an 8am – 4pm work week.
Salary commensurate with experience. This position is eligible for overtime under the provisions of the Fair Labor Standards Act for any hours worked over 40 in a workweek.
The Alliance for Downtown New York is an equal opportunity employer.