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Sales Coordinator
Spectrum
Woodland Hills, CA, United States
Job Details - this job has expired, please see similar jobs below
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently support all efforts to simplify and enhance the customer experience
• Provide administrative support for the department, process correspondence and documents, and maintain accurate files and records
• Receive incoming telephone calls, take messages and direct calls
• Verify sales paperwork, solicitation activity and commission sheets along with auditing payroll for Direct Sales Management
• Review department sales, management, and other reports to assist in monitoring sales compliance, as required
• Interact with customers which include follow up on behalf of the SMB Sales Department. Items include; order clarification and proper education of sales and products to the customers
• Perform payment verification and audit of sales recorded through CRM and commissioning systems and conduct reconciliation and audit of manually entered data for payments and adjustments
• Must interact and communicate effectively with internal and external customers with a primary focus in the SMB Sales Department
• Provide administrative support for Regional Directors, as assigned
• Assist with ordering office and departmental materials; track department expenditures
• Manage multiple priorities to meet deadlines
• Schedules and maintains calendar of appointments, meetings, travel itineraries and coordinates related arrangements. On occasion will travel to regional sales meetings
• Perform other duties as requested by manager
REQUIRED QUALIFICATIONS
Skills / Abilities and Knowledge
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Administrative experience with Excel
PREFERRED QUALIFICATIONS
Skills / Abilities and Knowledge
• Ability to prioritize and organize effectively to meet deadlines
• Ability to work independently
• Ability to work while seated for prolonged periods of time
• Ability to use personal computer and software applications (i.e. MS Word, Excel, PowerPoint, Outlook, etc.)
• Understanding of business terms financial calculations
• Proven track record in sales support, administration and operations
• Knowledge of general office procedures
• Ability to read and interpret policy and process documentation and methods and procedures
• Proficiency with personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Basic knowledge of presentation software skills preferred
Education
• Bachelor’s degree in business or equivalent experience
Related Work Experience
• General office experience - 1 to 3 years of experience
• Customer Relations Experience Preferred
WORKING CONDITIONS
• Office environment