This job has expired, please see additional jobs below
Security Office Coordinator, Part-Time
AEG
Brooklyn, NY, United States
Job Details - this job has expired, please see similar jobs below
Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and Home Depot Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG PRESENTS, one of the world's leading concert promotions and touring companies. AEG is currently the management operator of Barclays Center. Barclays Center prides itself in providing best-in-class entertainment and hospitality experiences to the world. Barclays Center has a local, national and global reach with an extensive variety of events, including premier concerts, major professional boxing, top college basketball and hockey, family shows, and home of the NBA's Brooklyn Nets and the NHL's New York Islanders.
POSITION SUMMARY:
The Security Office Coordinator is responsible for all Lost & Found/administrative functions including writing incident reports, administering employee corrective action, and performing general office duties/data entry for the Security Department. This role serves also as a point of contact for employee inquiries. Reporting to the Security Management Team, this administrative position will be the point of contact for all lost & found inquires, will supervise all office operations, and will create/administer employee discussions as well as assist in other general areas of the Security department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Assist with supervising employees and operations within the Security department.
• Assist in creating, executing and monitoring all departmental policy and procedures guidelines. This includes Standard Operating Procedures for all areas of security in the building.
• Work closely with the Security team members including Supervisors, Coordinators, Managers, and Vice President in event and core security operations
• Maintain a strong knowledge of the Union contract and adhere to those strict guidelines with close attention to detail.
• Serve as a collaborative member of Security Administration for event detailing staffing, 24-hour security operations, event preparation, employee investigations, compliance, and proactively aide in making decisions regarding the Security department as a whole.
• Create, manage and execute Employee Corrective Actions (ECA) to employees. ECA’s must adhere to departmental procedures and guidelines for staff infractions.
• Assists in recruiting, interviewing, hiring, job fairs and training of Security staff as needed.
• Actively maintain records pertaining to past events including break documents and sign in sheets.
• Aide in maintaining an active employee recognition program for all departmental staff.
• Maintain all email/phone communication with employees in a timely fashion.
• Perform all duties as assigned
BUILDING SECURITY SUPERVISION
• Be able to conduct department’s daily inventories as needed. Planned maintenance for security equipment
• Conduct department’s equipment checks (Hand Wands, radios, CCTV). Contact service providers and vendors to ensure equipment is maintained as needed.
• Order and ensure replenishment of all Security equipment
• Print venue Id’s along with access control programming
• Record keeping of venue issued ID’s and access control
• Knowledgeable of building’s Fire Alarm systems.
• Knowledgeable of ISS systems.
• Knowledgeable of access control and visitor management system.
LOST & FOUND:
• Answer incoming telephone calls and emails from customers regarding their lost items, in a timely manner
• Catalog found items into an electronic database
• Accurately places cataloged items in the proper secure location
• Accurately matches found items against claims
• Arranges shipping or in-person return of items to guests
• Prepares Lost & Found items for charity
• Assist in logging and returning employee locker room lost items
SPECIFIC JOB KNOWLEDGE, SKILLS, AND EXPERIENCE:
• Strong organizational skills and the ability to prioritize work without sacrificing service quality
• Prior scheduling experience is strongly preferred.
• Capacity and willingness to multi-task proficiently on various departmental assignments in a timely fashion.
• Ability to communicate effectively in English
• Most tasks are performed independently with minimum moderate supervision.
• Previous experience managing staff is strongly preferred.
OTHER REQUIREMENTS:
• Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary.
• The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner are required.
• Must have the ability to stand, sit, crouch, and bend throughout the course of daily activities.
• Ability to work in various climates based on the environment.
• Must have the legal right to work in the US.
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Must have the ability to read, write, and understand English in a working environment.
• Ability to adapt and work effectively in various parts of the facility.
Working Conditions
A. Travel Requirements:
Infrequent Traveler (NONE): The incumbent may be required to travel on a very limited basis.
B. Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
C. Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.