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Mgr, Business Process Analysis
Spectrum
Stamford, CT, United States
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JOB SUMMARY
Reviews and analyzes areas of operations and controls, operational activities, including: business processes, internal controls, policies and procedures, functional management systems and internal reporting per the request of Executive Management. Develops and recommends process improvements for improved efficiencies and compliance.
MAJOR DUTIES AND RESPONSIBILITIES
Reviews processes and controls and determines whether operating standards are established and achieved within the functional organization.
Develops and enhances internal process documentation, including: process flowcharts, risk and control documentation, business context diagrams, system overviews and management summaries.
Works with management to identify improvements in the efficiency and effectiveness of processes and controls. Documents and tests internal controls.
Manages the integration of acquired organizations developing processes and tracking mechanisms to support integration efforts.
Performs internal reviews and supports SOX compliance assessments as requested by management. Develops action plans to address process improvement areas.
Leads a team of cross-department personnel (e.g., process owners, auditors, accountants, business planners, developers) to document processes, perform testing, validate findings and summarize observations.
Identifies, analyzes, evaluates and implements standardized processes and procedures in identified areas of the business. Ensures process meet and exceed technical and business requirements.
Performs advanced excel analysis of data from varying data sources. In collaboration with other data owners validates data accuracy and completeness. Validates summary analysis and observations.
Performs other duties as requested by management.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Expertise in developing, evaluating and documenting internal controls and processes
Strong flowcharting and process documentation skills
Advanced Excel data analysis skills
Ability to quickly understand complex systems, applications, and business processes and procedures
Deadline-oriented and highly disciplined
Can easily and effectively self-manage
Ability to make effective presentations, possesses excellent verbal and written communication skills
Ability to interface and communicate with department managers and VPs
Ability to identify and evaluate business and technology risks, internal controls to mitigate risks, and related opportunities for internal control improvement
Proven mastery of PC skills (i.e., Microsoft Word, Excel, Visio, Power Point)
Strong business systems skills
Strong working knowledge of all aspects of business operations, including: sales, customer service, billing, collections, field operations and accounting
Demonstrated ability to identify and question assumptions and find creative and effective solutions
Strong interpersonal skills and friendly disposition to effectively collaborate with business unit personnel
Education
Bachelor’s degree in Business or Accounting or equivalent experience
Related Work Experience Number of Years
Accounting Experience 5+
Audit Experience 8+
Experience in systems processes, project planning and operational analysis 5+
PREFERRED QUALIFICATIONS
Education
MBA
Skills/Abilities and Knowledge
Certified Internal Auditor, Certified Public Accountant, Certified Fraud Examiner or other certification
Knowledge of Microsoft PowerPoint, Project, Access Database and Visio
Knowledge of SQL and Macro a plus
Related Work Experience
Internal audit experience with operations
WORKING CONDITIONS
Office environment