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Director, Content Partner Management
Crunchyroll
San Francisco, CA, United States
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Director, VRV Content Partner Management
Ellation, Inc. is a transformative entertainment company and home of industry-leading platforms Crunchyroll and VRV. Crunchyroll is the world’s largest destination for anime and manga, boasting a global community of more than 25 million registered users and over 1 million subscribers. VRV is a fast-growing entrant in the SVOD space and is an audience-focused aggregation platform featuring premium SVOD channels including Crunchyroll, Funimation, Rooster Teeth, and Shudder.
Our offices in San Francisco, Tokyo, and Chișinău develop the product, design, engineering, marketing and content for Crunchyroll and VRV -- we are media and technology experts, and we lead with our digital-first DNA to create experiences for our passionate communities.
The Role
VRV is a curated multi-channel platform focused on super-serving various fandoms, representing passionate and eclectic individuals that deeply love categories such as anime, animation, gaming, science fiction, horror, and so much more. We’re looking for an experienced candidate to lead a team of VRV Content Partner Managers. The right candidate will be able to pair sound judgment and strong operational capabilities with the ability to cultivate solid relationships (internally and externally). Further, we expect this person to have a strong technical aptitude, experience with content on-boarding, the ability to create operational workflows and process, in addition to being able to understand and share critical business information. This individual will be responsible for the overall performance and operational excellence of all content partners.
Responsibilities
• Create specific KPIs, and design clear protocol with all partners and internal stakeholders to ensure partner operational excellence at all times.
• Manage full end to end process of partner on-boarding and continued performance as it relates to partner meeting all contractual requirements, through data evaluation and organized documentation.
• Work closely with content operations, product, marketing and finance to ensure we are adequately meeting our commitments, and continuing to evolve the VRV product for the betterment of our partners.
• Interface with internal cross-functional teams, and senior leadership to advocate for partners, highlight issues, provide key findings and share feedback.
• Lead QBRs with partners to educate on performance, highlight upcoming VRV initiatives and brainstorm unique partnership activities for the next quarter.
• Build and manage a world class team of content partner managers.
Qualifications:
• 7+ years experience in content or ad operations working with major content providers, be it studios, TV networks, digital entertainment, or similar entities.
• Clear understanding of the digital video ecosystem and how distribution, platform/product features, and content culminate to drive business success.
• Familiarity with content workflows, database management, data reporting systems, royalty/payment processes and performance tracking.
• Excellent problem-solving skills, high-judgement, and the ability to multitask and prioritize a high-volume workload in a fast paced environment.
• Experience in managing a team and the ability to collaborate cross-functionality.
• Strong communication skills, incredible attention to detail and a track-record of self-motivation to go far and beyond to drive partner success.
• Passion for TV and new media with a strong desire to be part of the future of entertainment.
Benefits:
• Competitive salary
• Health, dental and vision insurance, 401k, and Commuter benefits
• Fun, passionate and skilled co-workers
• Catered lunch and dinner 4x/week
• Pet friendly environment
*Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact jobs@crunchyroll.com before giving away any personal information.
About Crunchyroll
Crunchyroll is the world’s largest destination for anime and manga, boasting a global community of more than 25 million registered users and over 1 million subscribers. Fans connect through the most complete anime library including "Naruto Shippuden," "Attack on Titan," and “Dragon Ball Super,” events such as Crunchyroll Movie Nights, Crunchyroll News, and can purchase related merchandise through its online store. Through its app on game consoles, set-top boxes, mobile devices and more, Crunchyroll delivers content from leading media producers directly to viewers translated professionally in multiple languages. The service is available for free or through a premium offering that allows users to watch ad-free with access to simulcasts—top series available immediately after Japanese broadcast.
Fans can also view Crunchyroll on VRV, an audience-focused aggregation platform featuring premium SVOD channels and a curated house channel, VRV Select.
About Ellation
Ellation, Inc. is a transformative entertainment company and home of industry-leading platforms Crunchyroll and VRV. With majority investment from Otter Media, a joint-venture between AT&T and The Chernin Group, Ellation operates at the intersection of technology and media to redefine the next wave of media interaction and consumption -- breaking down barriers to content experiences for passionate fans around the world. Ellation’s offices in San Francisco, Tokyo, and Chișinău develop the product, design, engineering, marketing and content that brings our communities of passionate fans together.
About VRV
VRV is a leading audience-focused aggregation platform featuring premium SVOD channels including Crunchyroll, Funimation, Rooster Teeth, and Shudder, alongside a curated house channel, VRV Select. Created to provide fans with a next-gen entertainment experience, VRV offers immersive content experiences in a digitally-driven environment via bundled subscription, a la carte subscription, or ad-supported options. As a platform, VRV helps partners extend their reach and distribute their premium content through a high-quality, branded experience on mobile, web, and popular living room devices.