This job has expired, please see additional jobs below
Analyst, Customer Operations
Sony Pictures
Culver City, CA, United States
Job Details - this job has expired, please see similar jobs below
Analyst, Customer Operations - Home Entertainment
The Analyst will provide project management support, maintenance retailer addresses in the Customer Master, monitor quality management processes, support invoice validation and provide data analysis needs. The Analyst is expected to explore opportunities for improving the Sony Pictures Home Entertainment (SPHE) business and proactively suggest changes required to implement such opportunities. The Analyst will prepare and present account-level business insights intended to increase gross profit. The Analyst will participate in training and development initiatives in order to leverage their knowledge and skills.
Responsibilities
Customer Master
• Data entry of address changes
Project Management
• Project tasklist management
• Major account changes
• ERP system fix/enhancement monitoring
Quality Management
• Quality documentation maintenance
• Quality issue database maintenance
Data Analysis
• Report generation and analysis
• Report system trainer and lead user – Will assist with defining reporting needs and report guidance on setup/scheduling
Requirements
• Bachelor's degree in business or related field
• 1 year of project management (scope, timeline and task management) and data management (data entry and data quality)experience
• 2 years of reporting system knowledge (i.e. Business Objects, report creation)
About Sony Pictures Home Entertainment
Sony Pictures Home Entertainment (SPHE) is a Sony Pictures Entertainment (SPE) company. Sony Pictures Entertainment (SPE) is a subsidiary of Sony Entertainment Inc., a subsidiary of Tokyo-based Sony Corporation. SPE’s global operations encompass motion picture production, acquisition and distribution; television production, acquisition and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new entertainment products, services and technologies. For additional information, go to http://www.sonypictures.com
*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
• Sony Pictures - CA - Culver City Area & Studios