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Human Resources Assistant
NBC Universal
Universal City, CA, United States
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About Us
Universal Studios Hollywood is the Entertainment Capital of L.A. featuring a movie-based theme park and Studio Tour, and bridged by Universal CityWalk, a dynamic entertainment, shopping and dining complex. Universal Studios Hollywood is an industry leader due to its impressive talent base of highly creative professionals who inspire and produce compelling entertainment and innovative attractions that immerse guests in an authentic Hollywood experience. Universal Studios Hollywood’s team of professionals enjoys a unique culture where fun, hard work and high-quality results are priority, resulting in an employee base that is proud to work here. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. The company offers equally unique opportunities for employees to expand their careers within Universal Studios Hollywood, Universal Parks & Resorts, and the broader NBCUniversal family. It’s a big universe, where do you fit in?
Responsibilities
The Human Resources Assistants partners with HR Managers and management team in administrating and tracking the attendance and cash handling policies for all our Team Members in the Theme Park. This position would also be responsible for processing leave of absence, employee’s life-cycle transactions and various other HR administrative functions.
ESSENTIAL RESPONSIBILITIES
•Process, track and manage attendance and cash handling (variance) discipline by drafting employee discipline letters and incident reports for managers to administer.
•Attend weekly communication meetings with HR Manager and respective management team to review Team Members attendance/variance record to verify if discipline is warranted.
•Working alongside HR Manager to ensure all attendance issues are resolved and escalated if/when necessary with interpreting union contract language for consistency. Provide entry gate swiping activity information as needed.
•Communicates and processes leave of absence correspondence, creates workflow forms and sends necessary paperwork to employees. Processes claims, and tracks time off due to all Leave of Absence including but not limited to: Personal leave, Workers Compensation, FMLA, Parental Leave, Professional Leave and Disability.
•Responsible for uploading/filing Team Member documents.
•Provides general HR information to employee questions.
•Perform other duties as assigned
Qualifications/Requirements
•High School diploma
•Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)
•Flexibility with their schedule with availability to work on weekends, holidays and nights as required
•Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
Desired Characteristics
•Bachelor’s degree from a four-year college or university in Human Resources, Business, Communication or related field is highly preferred
•Professional and personable with the ability to exercise sound judgment when dealing with sensitive and confidential matters
•Demonstrated ability to drive processes and to deliver high quality HR services
•Experience in both non-union and union/represented environments in retail or hospitality industry preferred
• Flexibility and adaptability in a fast-paced, constantly changing environment
• Ability to prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner
• Ability to work with others and collaborate across the organization to achieve goals
• Self-starter, motivated and proactive
• Strong organization skills, detail oriented, and ability to handle multiple tasks and assignments
• Excellent verbal and written communication
• Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas
• Can easily multi task and manage multiple projects