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Director, Construction Standards & Documentation
Spectrum
Greenwood Village, CO, United States
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JOB SUMMARY
Evaluate existing documentation and standards for legacy companies with the goal of creating one set of standards for Charter. Develop a standardized framework and methodology to document and distribute Construction policies and procedures applicable to Charter. Manage ongoing consistency between policies and business processes as the business changes, to ensure that Charter’s policies always drive business processes and that the construction workflow tools enforce both policy and process.
MAJOR DUTIES AND RESPONSIBILITIES
Manage the standards review process from start to finish. Work with appropriate subject matter experts to review existing and develop new standards.
Integrate the operational processes with the standards and procedures. Work with functional groups to refine and introduce change in processes to achieve an optimized workflow.
Manage day-to-day document version control activities in support of Construction Field Operations policies and procedures.
Develop a plan on how to structure the organization's document system.
Create an overall document management plan.
Evaluate, design, execute, measure, monitor and control business processes.
Work collaboratively across all departments of the organization to help improve the management of construction business process.
Focus on the construction process from beginning to end, introduce innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals.
Compose, maintain and clarify the construction policies and procedures of Charter and ensure that procedures and policies are understood by every employee within the company.
Responsible for managing the updates to policies and procedures that may impact the business. Responsible for identifying the areas of impact when creating or modifying policies/processes.
Manage staff of Process Engineers and Project Managers to support the development and maintenance of standards and documentation.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated strong writing proficiency, ability to edit for clarity and general comprehension with high-level accuracy
Excellent communication skills, ability to interact comfortably with all levels of the organization
Knowledgeable in Business Process Model and Notation (BPMN)
Proficiency in the Microsoft Word, Excel, PowerPoint
Relies on extensive experience and judgment to plan and accomplish goals
Familiar with telecom and construction domains
A wide degree of creativity and latitude
Self-direction and ability to exercise independent judgment and prioritization
Ability to manage various projects simultaneously
Preferred proficiency in IBM BPM Blueworks tool
Strong business planning and forecasting skills
Strong analytic, organizational, and problem solving skills
Ability to focus on overall strategy of the region
Strong team and relationship building skills
Proven leadership and mentoring skills
Ability to analyze data and develop and present data driven reports
Ability to document, prepare and present executive level presentations
Education
Bachelor's degree or equivalent experience; Master’s degree preferred
Related Work Experience Number of Years
Technical writing and project management experience 8-10
WORKING CONDITIONS
Office environment
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.