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Ticketing Manager
AEG
New York, NY, United States
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The Bowery Presents is the leading New York City-based concert promoter, whose mission is to bring the best artists to the New York City metropolitan area and venues spanning from Maine to the Gulf Coast, while providing the best concert experience for both fans and artists. Since its inception, The Bowery Presents has focused on artist development, consistently striving to advance artists like My Morning Jacket, Mumford & Sons, Sam Smith, and LCD Soundsystem from performing in intimate clubs to performing in sold-out arenas. As a trusted industry tastemaker, The Bowery Presents produces dynamic entertainment experiences at dozens of venues nationally, presenting more than 2,500 shows per year.
The Ticketing Manager will be responsible for implementing scaling, presale, and onsale plans for national touring and/or local properties This position will also compile and distribute daily ticket counts to various internal departments, offices and artist management, agents and record labels. The Ticketing Manager will collaborate with venues, artist management and discount vendors to create ticket packages for shows and events.
Essential Duties Include:
1. Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.
2. In conjunction with each Venue Box Office, manage all inventory for each event/show. Process ticket orders for artist management, record label, and internal buys
3. Prepare and distribute daily ticket counts for agents, departments and offices.
4. Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
5. Work in conjunction with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
6. Responsible for final, internal, box office settlements, for all shows assigned, with appropriate booker and accounting
7. May be responsible for the creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
8. Other duties as assigned.
Required Qualifications Include:
1. A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
2. 5 years of related work experience including experience in the entertainment industry
3. Familiarity of basic accounting and budgeting principals
4. Familiarity with AXS, Ticketmaster, and other ticketing platforms.
5. Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
6. Must have experience working in the music industry, specifically live entertainment
7. Must be organized, detail-oriented and self-motivated
8. Previous supervisory experience
9. Ability to multitask, prioritize and remain calm in a fast paced environment
10. Must be able to work flexible schedule including nights, weekends and some holidays
11. Excellent interpersonal, written and verbal communication skills
12. Must be able to work a flexible schedule including evenings, weekends, and holidays
Preferred Qualifications:
1. Experience in developing start-up box offices, strategies, and arena ticketing, preferred