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Director - Quality Assurance
Razorfish
New York, NY, United States
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Description
The future is infinitely wide and begging to be reimagined and SapientRazorfish is looking for people who have the courage to make their dent in what has always been. If you have an optimism that says there is no limit to what we can achieve in a time inviting those with vision to shake things up, then we should talk. Our work is fueled by connected thinking, challenging boundaries, and the power of digital redefining a connected world. Our people thrive because of the belief that it’s both our privilege and responsibility to usher our clients and the world into what is next. We’re seeking those who question the status quo and want to reimagine the way the world works while realizing a smarter way for business to help – all in service of improving the daily lives of people, the world, your career. Next_reimagined.
Job Title:
Director, Quality Assurance
Job Summary:
The Director, Quality Assurance leads relatively large multi-disciplinary teams. The most typical project roles for the Director, Quality Assurance are Senior Test Delivery Manager and Test Delivery Director. The Senior Test Delivery Manager role typically consists of leading multi-project teams of 100+ people in delivering integrated client test solutions. The Test Delivery Director (TDD) role primarily entails managing the client relationship at the executive levels while providing direction and oversight to the Senior Test Delivery Managers / Test Delivery Managers on an engagement. Need experience on Test automation and various tools like QTP, Selenium. Need more domain and delivery expertise.
Test Assessment
• Define test assessment strategies for enterprise testing solutions.
• Guides team to come up with test assessment interview questions and other test assessment artefacts for the enterprise.
• Analyzes workshop inputs independently to come up with test solutions based on client landscape
Test Governance
• Has good knowledge of QA metrics – measurement, collection and interpretation. Adept at driving continuous improvement – creation and adaptation of innovative solutions to Quality control
• Understanding of Quality standards and initiatives in the testing/ requirements space
• Leads the creation, implementation and adherence of industry specific SLAs Test Strategy
• Exhibit thought leadership in defining strategies for different engagements involving complex technology and business
Test Automation
• Comprehensive knowledge of use of automation tools with special focus on testing and defect management modules
• Good exposure on the test automation frameworks and solutions leveraging tools like Selenium, QTP etc.,
• Knowledge of BDD
Test Management
• Exhibit thought leadership on managing testing engagements and defines better test management approaches for different account teams. Act as a test management SME for project teams, as well as, client communications
• Agile experience is MUST
Test Planning and Execution
• Oversee the development and tracking of integrated project plans, estimations and metrics
• Use pattern recognition and trending analysis to identify and manage program risks and issues
• Manage risks to the program, to Sapient and to the account
• Establish and maintain program communications
• Secure the appropriate project staffing
• Ensure the execution of project reviews
Scoping and Estimation
• Responsible for QA scope management throughout the engagement
Business Development
• Work with Business Development to understand client needs, develop and present proposals. Identify business development opportunities on current engagements
• Contribute to RFP's, Estimates working with cross functional teams
Team Management
• Lead multi-project teams of 100+ people. Leads QA Central team on large engagements
• Remove roadblocks to success. Build and structure integrated teams to ensure maximum performance
• Provide vision, purpose, direction and motivation to team
• Create a positive, collaborative working environment for the team
• Directly supervise Managers and Sr. Managers in the QA domain projects
• Communicate company-wide messages to the team
Stakeholder/Client Management
• Manage third-party partner and/or vendor relationships, as necessary Client Management & Business Stakeholder Management
• Ensure that client drivers and priorities are understood and addressed. Frame decision-making based on business trade-offs
• Should be able to manage senior client stakeholders
• Manage client relationships / expectations during difficult project situations
Office Contribution
• Participate in recruitment and hiring activities, including interviewing and conducting hiring exercises
• Manages the career of few individuals, including compensation, feedback
• Participate at international seminars to present white papers
The Director will work with other local Technology leadership within their business unit to mentor, coach and guide Associate through Sr. Manager, Technology people. In performing the essential functions of this role, the work environment is fast-paced, moderately noisy and team-based. Additionally, frequent overnight travel is required.
As part of our dedication to an inclusive and diverse workforce, SapientRazorfish US is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@sapient.com or you may call us at +1-617-621-0200.