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Marketing Internship – Customer Experience - Summer 2017 -- McLean, VA
Gannett
Mc Lean, VA, United States
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USA TODAY NETWORK is in search of a talented college student looking for an enriching paid marketing internship. Come join USA TODAY NETWORK, part of Gannett Inc., a Fortune 500 global digital media company, for our Summer 2017 Intern Program. As part of the USA TODAY NETWORK team, you will develop and apply skills and experiences to support our Loyalty & Customer Experience teams. The purpose of the internship experience is to provide opportunities where college (undergrad and grad) students can develop, grow and become the next generation of talent for USA TODAY NETWORK. This program offers mentoring, networking and real-world experience in a fun, entrepreneurial atmosphere. As part of our team, you will work on impactful projects in the areas of customer loyalty and retention. Good communication, project management, and analytical skills are a must. Apply today!
RESPONSIBILITIES
• Marketing interns will assist with the concept, project management, and implementation of any executive initiatives.
• Assist in the creation of customer journey maps and artifact collection for key customers
• Help prepare Voice of the Customer insights and analysis, as well as satisfaction data and survey
• Participate and interact in a variety of customer experience meetings
• Assist email channel team with reporting and analysis
• Prepare PowerPoint presentations and reports as needed
REQUIREMENTS
• Degree-seeking student currently enrolled at a college or university with a GPA of at least 3. o Preferred Majors: Marketing, Business Administration with emphasis in customer segmentation, customer experience, behavioral marketing, data analytics, statistics
• Well organized, detail oriented, adaptable and flexible
• Ability to multi-task and work well in a team environment
• Excellent organizational, analytical and oral and written communication skills
• Previous internship experience is a plus
• Technical skills required for multiple aspects of the role. Ideal candidates will possess strong Office and PC skills