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Customer Financial Services Representative
Bloomberg
Hong Kong, , Hong Kong
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Bloomberg's Accounting department is looking for an enthusiastic, quick- thinking and dedicated individual to join our Customer Financial Services ("CFS") team in Hong Kong. As part of this dynamic group, you will be responsible for managing customer relationships from a finance perspective, with a core responsibility of credit control. In addition, the role requires excellent customer service skills while working with external customers and internal Bloomberg departments; the ability to multi-task; keen attention to detail; strong analytical skills; and a pro-active attitude. The APAC CFS team primarily services our Asia-Pacific customers but also works with other Bloomberg teams and customers globally.
We trust you to:Primary focus on credit control, including handling a portfolio of customer accounts in the areas of: Accounts receivable, customer service, billing and credit monitoring and reporting
Responsible for tax-related receivables, including the collection of withholding tax certificates and processing the corresponding entries in Bloomberg’s accounting system
Maintain existing credit control processes and design new ones in the aim of increased efficiency, openness and control
Reconciliation of customer payments
Provide excellent customer service to external customers and internal business partners
Ad-hoc projects, including participation in global project teams
We'd love you to have:A bachelor's degree or equivalent work experience
Fluency in English and Japanese
Knowledge of SAP is an asset
Strong working knowledge of Microsoft Office –especially Excel – is required
Adept at learning new technologies and software
Able to effectively handle multiple tasks and projects in a dynamic environment
Excellent verbal and written communication skills
Well-organized, strong sense of responsibility, and a good team player
If this sounds like you:
Apply if you think we're a good match! We'll get in touch to let you know the next steps.We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.