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Senior Campaign Specialist
NBC Universal
New York, NY, United States
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About Us
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Responsibilities
The Senior Campaign Specialist, Digital Sales Operations is responsible for efficiently trafficking assets for media campaigns and ensuring that the agreed upon turnaround time frames are met. The Senior Campaign Specialist is focused on the high profile, strategic accounts and also serves as a mentor to the junior staff.
The Sales Operations team works side-by-side with the planning and sales team to ensure that advertising campaigns run smoothly and exceed client expectations. We are looking for a detail oriented, technically savvy, problem solver with superior customer service skills and leadership qualities to join our team today.
Direct interaction with Digital Media Advertising Sales Team and Clients to ensure campaign fulfillment
Interact with sales marketing/site leaders to schedule campaigns for calendar based sponsorships and events
Must be able to traffic campaigns in DFP Premium, FreeWheel, Operative.
Must be able to pull third and first party reporting
Previous exposure to Ad Networks a plus.
Must be self-motivated and able to work independently as well as part of Ad Operations team. Ability to multitask and efficiently manage time and priorities is critical.
Experience handling large volume of emails and multiple ongoing campaigns
Must be organized and detail oriented with great attention to accuracy
Familiarity with front end order management systems a plus (DSM, Operative, and Salesforce.com, etc.)
Work with external ad vendors to review and test images for varying rich media creative types and executions
Troubleshoot advertisement issues in real time
Work closely with sales, inventory management, marketing and product development teams to review, resolve and respond to each inbound request.
Must be available and willing to work extended hours as occasionally needed (during crunch times!) per day or per week, including weekends and holidays, to meet business needs.
Qualifications/Requirements
Basic Qualifications:
Bachelor’s degree is required.
Minimum 1 year of experience in Sales Operations
Eligibility Requirements:
Must have unrestricted work authorization to work in the United States.
Desire to work in the entertainment media industry which requires availability during weekends if we are supporting a live event.
Desired Characteristics
Prior experience trafficking in an ad server (DoubleClick DFP Premium, FreeWheel, Auditude and AdMarvel preferred)
Familiarity with a front end order management system preferred
Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
Fluency in the language of online measurement: uniques, pageviews, visits, referrers, etc.
Proficiency in the Microsoft Office Suite (Outlook, PowerPoint, Excel (including formulas))
Basic knowledge of HTML and ActionScript
Experience taking screenshots, cropping, and basic image editing
Keen problem-solving and troubleshooting abilities
Excellent client relationship & interpersonal skills
Strong verbal/written communication skills and the ability to prioritize tasks
Must be detail-oriented and have the ability to thrive in a fast paced environment