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Campaign Coordinator
iHeartMedia
Pewaukee, WI, United States
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Job Summary:
As a member of the Clear Channel Outdoor Coordination Team, the campaign coordinator plays a critical role in executing campaigns and satisfying related obligations as required by the client. The individual produces deliverables necessary to fulfill customer contracts post-sale, coordinates successful campaign execution through effective communication of status and assignment of tasks, and produces additional deliverables as needed. The campaign coordinator reports to the Vice President, Inventory Management and will work closely with the national Campaign Planning team as well as various support teams across the country.
Job Responsibilities:
• Review records and documents, such as client contracts, to identify and understand requirements.
• Prioritize a large number of tasks based on work required and external due dates to ensure accurate and timely completion of deliverables.
• Gather and organize information related to successfully execute client campaigns, including: material status; posting status; proof of performance images and reports; etc.
• Enter and retrieve data in various proprietary company systems.
• Produce lists and tables in Microsoft Excel according to client specifications.
• Identify risks to accurate and timely fulfillment of client requirements, investigate causes, and communicate findings clearly and professionally to stakeholders, and facilitate resolution as instructed.
• Respond promptly to inquiries for additional information on deliverable status, as well as requests for additional client-related deliverables to support maintenance of the client relationship.
Job Qualifications:
Education
• High School Diploma or equivalent
Experience
• 1-2 years minimum relevant experience in administration, project management, customer service or similar field
Skills
• Proficiency with a variety of basic office computing tasks, including:
◦ Excellent speed with keyboard and mouse, especially the ability to learn keyboard shortcuts and menu options in new applications
◦ Quick data entry and formatting in Microsoft Excel
◦ Comfortable using multiple displays to comparing and transfer information
◦ Familiar with taking screen shots and performing basic edits like cropping, highlighting
• Location finding in Google Maps, especially using street view
• Basic understanding of project management concepts, including deadlines, dependencies, and status updates
• Ability to work independently and as part of a team, balance changing priorities
Competencies
• Technical Expertise & Business Acumen – Converts data into information that can drive decision making; Asks effective questions to assess the details of a problem; demonstrates how an approach or proposal creates value.
• Project Management – Sets high standards for product or service quality; works effectively across functions, departments, and geographies; Focuses on internal client needs and satisfaction.
• Action Orientation – Operates at a rapid pace; maintain poise and composure in times of stress; works at a high level of efficiency for long periods of time; manages multiple assignments and projects at the same time.
• Self-Management – attend to detail without being rigid; is thorough and complete with task assignments; focus on most important items first.