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Administrative Assistant
Spectrum
Columbus, OH, United States
Job Details - this job has expired, please see similar jobs below
OVERVIEW STATEMENT
Charter Communications is an award-winning company made up of friendly, energetic employees who go above and beyond to provide exceptional customer service. Customer loyalty is our top priority and our employees are committed to building unique relationships in a fast-paced team environment. Charter Communications encourages a positive, supportive, and open culture which rewards employee accountability and grants empowerment for all members of our team. With our diverse environment, Charter Communications guarantees that we employ only the best as our team members are our strength and foundation.
MAJOR FUNCTION
As an award winning industry leader, our Operation Coordinators provide confidential and professional administrative support to leadership positions to assist with achieving department and organizational goals. These positions have no supervisor responsibility, and reports to the Senior Manager.
ESSENTIAL RESPONSIBILITIES
• Maintain accurate employee related reports, as needed.
• Provide support to CARE organization employee events, providing creative ideas, ordering of supplies, tracking of events, tracking of expense, providing feedback on events and offering suggestions for improvement.
• Maintains supplies inventory by checking stock to determine inventory level; anticipate needs; place orders, verify receipt of orders.
• Maintain support knowledge by attending trainings, assisting leadership team with projects and self-learning.
• Assist in reporting and maintenance of monthly performance reports.
• Analyze and prepare reports for senior management to monitor ongoing operations.
• Provide written communication to department as necessary.
• Make travel arrangements.
• Prepare agenda and set-up meetings.
• Manage and maintain headset inventory.
• Work with Division Finance to ensure invoices, Purchase Card processing and PO are coded and tracked correctly.
• Maintain communications with other departments.
• Assist with maintaining a safe and clean work environment, by partnering with facilities.
• Format and compile data, and create presentations and reports, and data entry using Microsoft office tools and other media.
• Respond to internal customer requests and inquiries.
• Assist with special projects as requested.
• Perform all other duties as assigned.
• Mailing/Shipping/Receiving of various packages between sites.
PREFERRED QUALIFICATIONS:
Education
• Associates Degree preferred with 1 year related experience; or 3 years related experience
Special Skills/ Knowledge/ Abilities: (experience with, but not limited to)
• Ability to work in a team environment
• Excellent communication skills including good grammar, enunciation and listening skills
• Microsoft Office Word, PowerPoint and Excel are required and experience with MS Access is a plus
• Ability to handle various tasks simultaneously, organize, prioritize, and works efficiently and effectively under deadlines
• Familiarity with call center operations and reporting
• Must be detailed oriented, with strong analytical and organizational skills
• Proficient in all phases of office administration
• Knowledge and use of various office equipment
• Should be a self-starter
Dimensions
• Adaptability
• Excellent verbal & written communication skills
• Excellent organizational skills
• Ability to adhere to deadlines
• Ability to work/encourage a team environment
• Analytical
• Reliable and flexible
WORKING CONDITIONS:
• Use of computer, printer, telephone, and other office equipment.