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Administrative Assistant
Tribune Company
Huntsville, AL, United States
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The Administrative Assistant role is a multi-purpose position that is both public-facing as well as supportive of several internal departments. This position involves a high volume of interpersonal interaction and multitasking. This person is positive, proactive and capable of maintaining a calm, solution-oriented, customer-first disposition at all times while transitioning quickly from one task to another.
Responsibilities:
• Reconcile Traffic and Program logs. In a polite, concise and timely manner, keep Master Control, Traffic and supervisors apprised of any issues that arise in the process of reconciliation
• Assign Co-Op and digital elements in Wide Orbit for all orders
• Pull and review various logs and reports as needed by station management
• When needed, welcome scheduled visitors and be prepared to meet and assist unscheduled guests, including daily deliveries. Maintain messaging as needed on the lobby monitor. Maintain a log of visitors.
• Answer phones during regular station hours. Route incoming calls needing additional resources, retrieve and route overnight voicemail. Maintain a log of calls
• Provide general office support including copying, mailing and sorting, maintain employee phone lists, supply ordering and stocking, routine office equipment maintenance, etc.
• Assist with the new hire onboarding process by maintaining temporary and permanent employee badges
• Administer prize delivery when guests arrive to claim contest prizes, assure the proper documentation is filled out and delivered to the appropriate department
• Assist with internal station events including ordering of food, setting up and cleanup when required; maintain canteen cleanliness and restock daily coffee, cups, creamers, napkins, etc. Act as point of contact with canteen food vendor for trouble-shooting on any issues that arise with their service
• Act as back-up support for all departments and administrative functions including scheduling news personal appearances, tours of station, etc.
• Perform other duties as assigned by station management
Qualifications:
• 2 years customer service experience required
• Experience with multiple line phone system required
• Email, computer and word processing experience required
• Positive, proactive personality
• Excellent organizational and multitasking skills
• Ability to work in a fast-paced environment
• Ability to attain notary public seal
• Must be willing to submit to a background
• Must be have unrestricted authorization to work in the United States
Equal Employment Opportunity
Tribune Media Company (NYSE: TRCO) is home to a diverse portfolio of television and digital properties driven by quality news, entertainment and sports programming. Tribune Media is comprised of Tribune Broadcasting’s 42 owned or operated local television stations reaching more than 50 million households, national entertainment network WGN America, whose reach is approaching 80 million households, Tribune Studios, and a variety of digital applications and websites commanding 60 million monthly unique visitors online. Tribune Media also includes Chicago’s WGN-AM and the national multicast networks Antenna TV and THIS TV. Additionally, the Company owns and manages a significant number of real estate properties across the U.S. and holds a variety of investments, including a 32% interest in CareerBuilder, LLC and a 31% interest in Television Food Network, G.P., which operates Food Network and Cooking Channel. For more information please visit www.tribunemedia.com.