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Distribution Supervisor
Gannett
Manitowoc, WI, United States
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SUMMARY OF RESPONSIBILITIES
This position has direct distribution responsibility for all Home Delivery, Single Copy or HD/SC combination and reports to the Market Director. Responsibility will be for a defined geographic area (potentiallymulti-state. This includes home delivered, single copy, blue chip, education, and non-daily circulation from USCP and USAT along with a number of third party distribution partner contracts. The Distribution Supervisor may also receive work assignments within many areas of the distribution function, which may include transportation, customer service, and redelivery operations.
The primary role of the Distribution Supervisor is to achieve company objectives while supervising the activities of District Managers along with overseeing an independent contractor carrier force. The Distribution Supervisor will also contribute to growing circulation volumes and revenue within the assigned district, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. The position will also be responsible for implementing strategies to support home delivery and single copy revenue, volume growth and retention, while managing to budgeted expenses for all major aspects of distribution and service performance for the USCP and USAT Gannett properties, based on industry and market trends. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.
Manage financial and distribution performance metrics for their defined geographic area. Provide input to budgets and capital submissions for the area. Ensure the efficient distribution of products through initiation of route restructuring, consolidation, splits or other means designed to maximize volumes while limiting expense exposure.
This position will insure that contractors adhere to their contractual obligation for customer service, complaint resolution, reporting, compliance of all local, state and federal laws. Overall responsibility for insuring product position, rack sales effectiveness, point of purchase material application, timely reporting, accounts receivable and adjustments. Manage product integrity (ABC/insert verification), field verification of TMC, bonding, and letters of credit. Managing drop times, delivery sequence/schedules, and contingency planning.
This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, personnel safety, complaint resolution, reporting, compliance of all local, state, federal, and Gannett regulations and policies are established and implemented consistently across the region in the delivery area.
This position has overall responsibility for executing and ensuring accuracy of all zoned product distribution. This position will be involved in the hiring f the District Managers and the recruitment of / negotiation with independent contractors. This position will work with the Distribution Directors and/or Distribution Managers in determining whether to extend or terminate contractual relationships with distribution contractors. Must possess strong leadership, communication and motivational skills and provide consistent guidance to their employees. Identify regional best practices and assist in the implementation across the other regions.
Gannett Co., Inc. (NYSE: GCI) is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
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