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Administrative Assistant
Bell Media
Toronto, , Canada
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Bell is a truly Canadian company with a 135 year track record of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
An integral part of our customer service focus, includes contact centres across Canada supporting all of our Bell Mobility and Bell Residential Services customers. Our Customer Operations team is responsible for strategy, design and delivery of core call centre tools and processes, including queue strategy, routing, and call monitoring tools.
Position Description:
The Customer Operations team is seeking a professional, discrete and results oriented Administrative Assistant who possesses a broad base of administrative and coordination skills in a fast paced and challenging environment to support 4 Directors and their respective teams. The Administrative Assistant will provide confidential administrative, technical, research and reporting assistance. This includes producing a variety of material, drafting correspondence, reviewing and prioritizing materials, and maintaining the calendar and employee files.
Job Duties/Accountabilities:
• Provide administrative assistance to four Directors and management staff
• Manage and prioritize the Director’s calendar and set up of meetings
• Reading superior's messages and mail to establish response priorities
• Handle expense account for Directors
• Arrange / coordinate travel arrangements
• Coordinate weekly meetings for Directors and immediate managers including agenda, logistics, follow-ups and action items and take minutes
• Planning, organizing and coordinating internal meetings
• Processing inquiries and liaising with various departments and internal/external customers
• Maintains the Human Resources files for the department; processes HR transactions in the SAP HR system ensuring accuracy and meeting of deadlines
• Order office supplies as well as handle phone and workstation requirements
• Prepare presentations, documents and other reports as needed as well as coordinate reports required by Director
• Vacation tracking for Directors
• Handle invoice payments and coding
• Makes travel and hotel arrangements
• Manage special projects as required during the year
• Processing employee time reporting in CATs
• Coordinate department events i.e. Townhalls and special events
Critical Qualifications/Competencies:
• Initiative and ability to work with minimum supervision
• Solid organizational skills and ability to handle multiple inquiries/requests based on their respective priorities
• Strong PC skills (MS Office – Excel, Word, PowerPoint, Outlook)
• Knowledgeable in APSS, Ariba and HR SAP System
• Ability to operate effectively under pressure
• Strong oral and written communication skills ; ability to write various letters, memos etc. for internal and external clients of all levels, proofread and edit presentations and have the ability to clearly articulate and clarify requests.
• Strong interpersonal skills with the ability to interact with clients of all levels in a confident, courteous and professional manner.
• Ability to learn quickly
• Outstanding attendance record
• Confidentiality / Discreet
• Project management skills would be an asset
• Highly developed sense of professionalism and ethics
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 02/20/2017
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Toronto