This job has expired, please see additional jobs below
Test Administrator - Seoul
Pearson
Seoul, , South Korea
Job Details - this job has expired, please see similar jobs below
Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. The Test Administrator is also responsible to recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed and shared with the Regional Testing Center Manager.
Candidate needs to be available to work various shifts between the hours of 8:00am – 6:15pm as scheduled, any day Tuesday through Saturday. Minimum working hour a day is 4 hours with schedules available 2 weeks in advance.
Working Hours
Need to be available to work various shifts between the hours of 8:00am – 6:15pm as scheduled, any day Tuesday through Saturday.
Minimum working hours a day is 4 hours.
Schedules are available 2 weeks in advance.
Hourly rate
KRW9,500 (first 1~2 months: KRW8,300)
Core Competencies
1. Detail Oriented
2. Communication Skills
3. Problem Solving
4. Organizing Skills
5. Customer Focus
6. Ethics and Value
Scope and Impact of the Role
Working on site with other Test Administrators, the Test Administrator serves candidates directly with appropriate implementing of operational policies and examination procedures.
Primary Responsibilities
60%
Review test roster and prepare for candidates including those with special accommodation request
Check in candidates and verify identifications
Explain the test process briefly
Help candidates to place all personal belongings in a personal locker
Escort examinee to assigned test station
Help the examinee begin the tutorial/test
Answer any questions before the timed portion of the test begins
Monitor examinees
Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam, a candidate or the testing center itself
Print the test results after the candidate completes the test
20%
Perform daily site opening and closing
Monitor supplies inventory and order as necessary
Assure equipment is operational and test stations are free of extraneous materials
Ensure the adherence to the Pearson Professional Center quality and security measures.
Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed and shared.
Qualifications
Experience with Microsoft Office and Windows applications required
Bachelor degree required
Customer service skills required
Good written and oral communication skills in Korean and English
Ability to communication both technical and functional
Ability to work independently
Effective time management skills
Ability to handle a reasonable amount of stress
Attention to detail
Problem solving skills
Alertness and courage
Ethics and trust
Knowledge in operating a computer, fax, and other office equipment
Be comfortable to work in a quiet testing environment
Be flexible in work timings and available on weekend.