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Software Engineer Intern (Summer 2017) (102604)
Electronic Arts
Redwood City, CA, United States
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We are EA:
Electronic Arts is more than you’ve ever realized. We’re more than a company, or a headline, or even a clever catchphrase – we’re a vibrant community of over 8,000 artists, storytellers, technologists and innovators working toward a shared vision: to inspire and unite through play.
While headquartered in Redwood City, EA's platform engineering, game development, and publishing operations take place in a network of locations, stretching from Shanghai to Stockholm, Melbourne to Vancouver. No matter which of our studio locations you join, you’ll feel the energy and support of EA’s global brand, while immersing yourself in a culture that inspires you to thrive, take risks and dream big. Our unique studios create amazingly creative and fun games - fast paced puzzles, adrenaline filled warfare, galaxy spanning adventures, high speed racing, and sports so realistic you can practically feel the grass under your feet.
This is an especially great time for the video game industry, as we’re currently going through an exciting digital transformation. The effects of this on EA’s business have been profound. In fiscal year 2014, 45% ($1.8 billion) of our non-GAAP net revenues came from digital offerings. The global gaming audience has also never been bigger, with industry revenue projected to reach $86 billion in 2016.
Since its founding in 1982, EA has helped shape the way over 300 million registered players consume and enjoy interactive media. No other company can deliver EA’s portfolio of amazing games and services, across multiple platforms, to players around the world. It is an exciting era in games, and an exciting time to join the team at EA!
The Challenge Ahead:
EA’s Digital Platform (EADP) organization is responsible for driving critical technology decisions and investments for EA on a global basis, across all divisions and studio teams. Technology and engineering leadership at EA is critical to making the industry’s best games and services and the EADP team is leading the way to providing cross-platform infrastructure that will keep our consumers connected with our games anytime, anywhere with anyone..
What a Senior Engineer, Player Reliability does at EA:
This unique role will be perfect for an individual who likes to find innovative ways of constructing ridiculously powerful systems to allow visibility into the current state of our environment at both macro and micro levels. We build systems and tools that use both statistical and machine learning approaches to provide insights and inform automated recovery actions in the production environment. If the idea of pattern and signal analysis, extracting meaning out of petabytes of data and analyzing complex technical architecture across EA to understand underlying drivers and root causes of de-stabilization. Success has customers spending more hours with our portfolio of games because they are fast and reliable; having “EA Servers” powering a game becomes a competitive differentiator. This effort requires expertise spanning platform technologies, infrastructure technologies, and game engine and client technology across EA’s broad portfolio of mobile, console and PC games as well as other consumer facing touch points.
Responsibilities:
• Develop Real-time data collection and analytics on client/server platforms.
• Work cross teams to identify, define key metrics and setup benchmarks.
• Build and implement in-depth analyses and data visualizations.
• Design, develop, and run experiments to gauge effectiveness of metrics.
• Analyze the complex technical architecture across EA’s platform and infrastructure to understand the underlying drivers of high availability and lead the assessment of all failures to determine root causes and drive fixes
• Develop action plans to constantly fix top issues in a rapid cross-company effort
• Partner closely with customer experience to understand how to better communicate and resolve service availability issues
• Coordinate closely with corporate communications and customer experience to listen to our players everywhere including social media, email, chat and phone
The next great EA Senior Engineer, Player Reliability also needs:
• Bachelor’s degree in Computer Science
• 0-2 years of relative experience
• Expertise in object oriented design/programming
• Knowledgeable in the area of scalable platform architecture, end to end systems design and architecture
• Passion and creativity for problem solving
• SQL, familiarity with visualization tools, familiarity with analytic techniques such as predictive modeling and data visualizations, strong programming expertise in either C/C++, C# or Java
• Able to work and problem solve independently, to organize workload and priorities, high-quality execution, technical innovation/adaptation, and initiative
• Understanding of the realities of working with large, rich datasets and complex distributed client/server systems
• A passion for gaming and a highly analytical and creative thinker
What’s in it for you? Glad you asked!
We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, 401k with company match and, of course, free video games. And since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off of creativity and individuality. At EA, we live the “work hard/play hard” credo every day.
Don’t Just Play It – Create It!
EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.