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Executive Director, Unified Communications as a Service
Comcast
Philadelphia, PA, United States
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The Executive Director of Unified Communications as a Service will be responsible for defining, developing, implementation, and full lifecycle management of the portfolio. This person will have expertise in the voice and unified communications segment and able to articulate and document a compelling vision of how the portfolio evolves. Expertise with communications services including telephony, VoIP technology, Web RTC, instant messaging, presence, audio conferencing, web conferencing, SMS, and desktop sharing are critical to the role. This person will have excellent interpersonal, leadership, and communications skills. This person will be required to grow a team as the portfolio evolves but also develop respect as a leader across other functional teams including product engineering, systems engineering, and operations. The ability to perform strong industry and competitive analysis and business case development are required. The ideal candidate will have an understanding of an Agile development process.
Roles & Responsibilities:
• Directs the overall policies and goals for a Product Management department.
• Leads all phases of the product lifecycle, from inception through product deployment, and provides direction of introduction into the marketplace.
• Evaluates and ensures the viability of new product ideas in the context of the organization's strengths and capabilities, production capability, quality, costs, and marketplace demands.
• Advises staff on clear documentation of new product ideas and reviews user need analysis reports.
• Develops goals, budget, and strategic business plans. Recommends ways to expand sales and profitability.
• Identifies and evaluates new product ideas or strategic product extensions and ensures goals in revenue growth and market share are achieved. Serves as a subject-matter expert for assigned products.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Qualifications:
• Bachelor's Degree or Equivalent
• Generally requires 14+ years related experience
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