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Security Scheduler
AEG
Oakland, CA, United States
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Oracle Arena & Oakland-Alameda Coliseum are AEG Facilities-managed venues and Northern California's premiere sports and entertainment venues home to the Oakland Athletics (MLB), Oakland Raiders (NFL) and Golden State Warriors (NBA). Additionally, we host the top entertainers, family shows and special events at our venues.
The Oracle Arena and Oakland-Alameda Coliseum and AEG Facilities are committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
POSITION SUMMARY:
The Security Scheduler is responsible for all scheduling/administrative functions including payroll, corrective action, and data entry for the Security Department. This role serves also as a point of contact for employee inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for scheduling all full time and part time Security officers.
• Maintain accurate schedule & scheduling report information in automated online scheduling and payroll system, ensuring posts are randomly fill by use of ABI templates with qualified officers.
• Track and manage requests for Time Off to ensure full, qualified security officer coverage.
• Assist in creating, executing and monitoring all departmental policy and procedures guidelines.
• Must work closely with the Security team members including Supervisors, Coordinators, Managers, and Senior Director.
• Maintain a strong knowledge of the Union contract and adhere to those strict guidelines with close attention to detail.
• Serve as a collaborative member of Security Administration for event detailing staffing, 24 hour security operations, event preparation, employee investigations, compliance, and pro-actively aide in making decisions regarding the Security department as a whole.
• Create, manage and execute Employee Corrective Actions (ECA) to employees. ECA's must adhere to departmental procedures and guidelines for staff infractions.
• Assists in recruiting, interviewing, hiring, job fairs and training of Security staff as needed.
• Actively maintain records pertaining to past events including break documents and sign in sheets.
• Aide in maintaining an active employee recognition program for all departmental staff.
• Maintain all email/phone communication with employees in a timely fashion.
• Perform administrative duties for Security Management as needed.
• Act as backup scheduler for other departments.
SPECIFIC JOB KNOWLEDGE, SKILLS, AND EXPERIENCE:
• Strong organizational skills and the ability to prioritize work without sacrificing service quality
• Prior scheduling experience is strongly preferred.
• Ability to adhere to the Security Department's Prime Directives
• Capacity and willingness to multi-task proficiently on various departmental assignments in a timely fashion.
• Ability to communicate effectively in English
• Most tasks are performed independently with minimum moderate supervision.
• Previous experience managing staff is strongly preferred.
• Knowledge of the ABI scheduling program is desirable.
OTHER REQUIREMENTS:
• Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary.
• The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner are required.
• Must have the ability to stand, sit, crouch, and bend throughout the course of daily activities.
• Ability to work in various climates based on the environment.
• Must have the legal right to work in the US.
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Must have the ability to read, write, and understand English in a working environment.
• Must be able to pass a criminal background check, employment check, and a drug test prior to employment.
• Ability to adapt and work effectively in various parts of the facility.
Upon employment, all employees are required to fully comply with Barclays Center rules and regulations for the safe and effective operation of company facilities. Employees who violate these rules and regulations are subject to disciplinary action, up to and including termination of employment.
The Oracle Arena and Oakland-Alameda Coliseum and AEG Facilities are committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.