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Manager, Storage Service Delivery
Sirius XM
New York, NY, United States
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Position Summary:
Seeking an experienced managing architect for our Storage Engineering and Operations team with strong, hands-on technical skills to lead a team of SAN professionals. The role will be responsible for all storage and backup systems in a large, fast-paced, multi-location 24x7 environment. This person will be expected to devote ~ 75% of their time to working hands-on with SAN and Backup technology.
Duties and Supervisory Responsibilities:
• Under the general direction of the Director Infrastructure Architecture & Planning, this position coordinates our architecture and engineering functions for the Storage Engineering and Operations team.
• Guides Storage Engineering projects including managing overall technical deliverables to ensure successful deployments meet project required dates.
• Provides monthly reports on the status of the team and items moving forward. In collaboration with other architecture and engineering teams (System Engineering, Database Administration, Network Services and Application Development), analyzes and designs enterprise storage systems used for Customer Data Management, high transaction database processing and storage.
• Serves as the technical project lead on projects, including coordinating the installation, maintenance, repair and replacement of hardware and software with end users, vendors and Information Technology staff and vendors performing contracted work.
• Provides technical leadership for storage-related projects, including switch upgrades and installations, disk consolidations, preventive maintenance during regularly scheduled maintenance windows in accordance with internal change management processes and procedures.
• Responsible for the design, implementation, management and operational support of data availability and retention systems such as server and SAN based backups and an enterprise level backup solution (preferably Veritas).
• Responds to technical requests when needed in the SAN and backup infrastructure.
• Coordinates the design, test, install, configure, and monitor of the SAN infrastructure.
• Promotes future technological innovation within the organization by product evaluation and inviting team discussions.
• Develops a system for reliably reporting performance metrics within the environments. Provides guidance on bringing about repetitive processes within the group.
• Manages all storage and backup infrastructure software versions, installations, upgrades and patch installations Responsible for development of documentation to perform tasks listed above.
• Coordinates our 24 x 7 Storage Engineering and Operations teams ensuring optimal system performance including monitoring, surveillance, troubleshooting and restoration.
• Performs other duties and responsibilities related to those enumerated above which do not alter the basic level of responsibility of the position.
Supervisory Responsibilities:
• Under the general direction of the Director Infrastructure Architecture & Planning, leads employees and contractors assigned to the Storage Engineering and Operations team.
Minimum Qualifications:
• MS, Computer Engineering and/or equivalent combination of education and experience preferred.
• 7+ years full lifecycle storage management experience, including architecting, installing, maintaining and performing migration with enterprise storage systems.
• Must be able to work on multiple projects simultaneously, meet project deadlines, and work under pressure.
• Preference given to candidates with experience across the following Hitachi Data Storage (Enterprise and Mid-range storage) HDS HiCommand, HDS Device Manager, Tuning Manager, Hitachi Universal Replicator, Hitachi HDLM Hitachi HNAS, Hitachi Universal Volume Migrator and Brocade Fibre Channel Switches.
• Ability to provide off hours and weekend support for the enterprise storage infrastructure, as well as other duties as required and/or assigned.
• Strong time management, as well as organizational and communication (written and oral) skills are required.
• Technical experience with Linux and Windows Administration.
Requirements and General Skills:
• Experience with automating server and storage configurations via scripted procedures on both Windows and UNIX based OSs is required.
• This position requires someone with solid team leadership attributes, the ability to manage their own work load amongst changing priorities, alternating between project/design and high level operational support. Preference given to candidates with experience Hitachi Data Storage enterprise storage systems and related supporting tool sets.
• Experience working in both Windows and Unix-based environment with comfortable familiarity with operating system commands and operations.
• Good interpersonal skills, with ability to work across functional lines, and at many levels.
• Ability to work independently and in a team environment.
• Ability to work on assigned tasks independently and executes with minimal direction.
• Must be able to work on multiple projects simultaneously, meet project deadlines, and work under pressure experience with on call.
• Good public speaking and presentation skills, interpersonal skills and ability to interact and work with staff at all levels.
• Excellent written and verbal communication skills.
• Willingness to take initiative and to follow through on projects.
• Spelling, grammar, proofreading and editing skills.
• Strong organizational skills and attention to details.
• Industry certifications are a plus.
• Must have legal right to work in the U.S.
Technical Skills:
• Enterprise storage engineering and operations experience with Hitachi and/or EMC products.
• Brocade Storage Director experience.
• Ability to debug SAN fabric performance and availability problems.
Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.