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IT Business Analyst
Discovery Communications
London, , United Kingdom
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Position Summary:
The IT Business Analyst is responsible for the planning and execution throughout the lifecycle of one or more software solutions within a business domain. This includes creating and prioritising product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. He or she will ideate and develop requirements and concepts for product enhancements in support of business and technology needs. This position provides a wide variety of services to our business users including business analysis and quality assurance, in support of strategic and tactical planning of systems feature / functionality as well as day to day business operations.
Responsibilities:
Expertise
• Provide subject matter expertise for one or more business process areas and supporting systems. Has experience in the television industry
• Demonstrate strong presentation skills with one-on-one, with small and large groups.
• Demonstrate strong analytical, leadership & communication skills including negotiation, conflict resolution, grace under pressure and the ability to manage upwards and across.
• Participate in assessment and feasibility studies of available technologies and recommend solutions.
• When required, perform quality assurance on custom and vendor released code in support of both projects and application support activities. Ensure test plans are properly developed and adhere to team standards. Execute test plans to validate application functionality.
• Coordinate and manage UAT activities with the business.
• Is able to work under minimal supervision with extensive latitude for independent judgment.
• Professional, self-starting, self-organizing.
• Ability to work across multiple tasks/projects simultaneously
Customer Focus
• Manage the assessment of business requests for projects and enhancements.
• Work collaboratively with teams to define business specifications, prioritize features, build consensus and coordinate project schedules across multi-discipline teams
• Prioritize enhancement requests with other change requests to improve system reliability and performance and reduce maintenance.
• Deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting systems and software for internal customers, such as operations, development, and business units.
• Assist in the design, delivery, and improvement of in-house training programs and related courseware.
Clear Thinking
• Develop clear, concise, actionable requirements and materials from both “business” and “technical” perspectives to facilitate feature builds with internal technology team(s) and/or external vendors (wireframes, business process flows, use cases, usability specifications, prototypes, code samples, etc.)
• Manage upfront phases of the software release management lifecycle including prioritisation, scoping, planning. Assist in managing delivery phases as needed. Communicate release of new features to business end users and IT stakeholders.
• Elicit, analyse, specify, and validate the business needs for software development, integration projects and systems support activities. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams. Apply communication, analytical, and problem-solving skills to help support the development process, and to ensure that software deliverables are met according to specifications.
Global Mindset & Innovation
• Partner with product manager(s) and functional architects to understand the Global Content system strategy and roadmap and align business requests to fit into or enhance the roadmap.
• Ability to travel to global offices if required
People Development
• Develop and maintain effective & collaborative working relationships with IT groups, business partners, and vendors.
• Provide feedback for process improvements to help improve self-effectiveness and team efficiency.
• Mentor other team members. Support efforts to cross-train staff to ensure proper redundancy and growth opportunities.
• Perform other duties as assigned.
Requirements:
Demonstrable experience in the IT or Broadcast industry, preferably as a business and/or systems analyst
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or equivalent degree/work experience
• Strong skills with Visio are desirable, but not essential.