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Content & Community Manager
Twitter
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Twitter’s North America Business Marketing team leverages our client and industry expertise to educate, influence and persuade global marketers, advertisers and agencies to choose Twitter to solve their marketing challenges. Our goal is to establish Twitter as an indispensable partner to our clients’ business success. Externally, we speak to marketing decision-makers to demonstrate the power and effectiveness of Twitter. Internally, we represent the voice of the client and end-customer to our key stakeholders including sales, research, product marketing and creative teams.
Who we are
As part of Twitter's Global Integrated Business Marketing team, the Senior Content Strategist will shape content for our team’s Twitter and Periscope channels, marketing website marketing.twitter.com, Flight School, and channels beyond our owned and operated. You’ll also be part of events big and small and work in real-time to bring live content to marketers. You’ll execute our team’s marketing strategy and tell a story that communicates the value of our service to marketers from brands and agencies around the globe.
What you’ll do
You are someone who is passionate about content, whether it’s in 140 characters or a 3000-word article. You consider yourself a social geek and expert. As a word nerd, you love to write and tell stories. You have a collaborative mindset and draw from a variety of sources or inspiration to come up with creative content ideas.
Sound like you? In addition to all the content stuff, this role requires someone who will be able to work cross functionally with a variety of teams, including product managers, industry marketers, researchers, and comms to disseminate feedback, incorporate edits, and create the best and most interesting content to share out with the world. You'll be helping to shape Twitter's voice for business marketers and convince brands and agencies alike that Twitter is what's happening and where they should be running their biggest and best campaigns.
Our ideal candidate will have:
• A track record for developing insightful, interesting content
• Impeccable writing and editing skills and a passion for storytelling
• Ability to think on your feet: being able to respond to Tweets quickly in a war room situation
• Attention to detail
• The drive to see projects through from planning and concept development to execution and analysis
• A desire to work in a fast-paced, collaborative environment
• A proactive, problem-solving adaptable mindset and ability to deal with change and ambiguity
Responsibilities will include:
• Managing day-to-day editorial operations and calendar
• Collaborating with a global team to share best practices, capture perspectives, and distribute content
• Writing and editing articles, case studies, newsletter blurbs, and research pieces for Twitter's marketing site
• Working with the team’s Campaign Manager to develop innovative advertising strategies for a variety of social channels
• Manage freelance writers and consolidate feedback from internal stakeholders
• Community management and writing Tweets for @TwitterAds as well as posts for other social channels including LinkedIn, YouTube, and Facebook (writing posts, responding, publishing, curating)
• Working in our war room at 6-7 industry and Twitter events per year (requires some travel)
Requirements:
• Minimum 5-8 years experience working in marketing/content at a digital, creative, or advertising agency or at a brand
• Or 5-8 years in a journalism or editorial role
• BA/BS degree in Marketing, Journalism, or Communications
• Deep understanding of marketing, media and digital advertising
• Preference for a fast-paced and dynamic environment; track record working across complex cross-functional teams
• Resourcefulness, attention to detail, and comfort offering solutions and clarity where there is ambiguity
• Proficiency crafting creative, inspiring, stories that communicate complex concepts simply
• Outstanding communication, teamwork and interpersonal skills; team-first mentality
• Passion for Twitter and knowledge of how the service works and how marketers use it
• Curiosity and willingness to learn
• Strong organizational and time management skills
• Desire to help Twitter become a vital part of clients’ marketing strategies
“We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.”
“San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”