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Manager, Facilities Op’s & Security
AMC Networks
New York, NY, United States
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The Manager, Facilities Op’s & Security is responsible for assisting in managing the day to day operations of security and the overall building maintenance. Shall manage vendors contracts and ensure they are met in a cost effective, safe and efficient manner. Will oversee and execute the safety, security, CCTV, card access and manage a third party security company and concierge desk. This position is to provide assistance to the Facilities Team in completion of multiple functions of building operations and maintenance for all locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Handle multiple internal and external project and daily activities, manage to and meet deadlines, and develop & track plans on how to accomplish departmental goals.
• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance and janitorial work.
• Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Performs facilities inspections and prepares reports.
• Hands on coordination in managing moves and restacks.
• Assists in the preparation of operational and capital budgets.
• Processes invoices and ensures proper cost center coding for invoice processing.
• Reviews periodic reports including financials, and explains variances.
• Be able to install wall hangings (posters, white boards, etc…)
• Work with safety committee to understand, implement and audit safety & security programs. Ensure that all safety programs and procedures are followed.
• Knowledgeable in emergency management/planning, business continuity and business impact analysis.
• Implement best practice processes to increase efficiency.
• Handles overflow from Facilities coordinator with regard to coordinating and scheduling event rooms and guestrooms using scheduling software
• Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages
• Ensures that all facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved budget and the customer’s requirements.
• Able to lift 50 lbs.
• Other duties may be assigned.
COMMUNICATION SKILLS:
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees.
• Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES:
• Intermediate skills with Microsoft, Project, Office Suite, Outlook, and intranet/internet. Ability to use ticketing systems, CAFM, & Auto Cad.
SUPERVISORY RESPONSIBILITIES:
• 2 + years of supervisory responsibilities.
• May provide informal assistance such as technical guidance and/or training to coworkers.
• May coordinate work and assign tasks.
REQUIRED EDUCATION, OTHER SKILLS and/or ABILITIES:
• Bachelor's Degree
• Or 8+ years of experience
• Prior experience in managing subcontractors providing maintenance or repair services.
• Experience in operation of facilities employing multiple staff and 24 hour 7 day a week coverage.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.