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Quality Assurance Analyst
John Wiley & Sons
Chicago, IL, United States
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The Company
Wiley Global Education uniquely understands the process of designing and implementing innovative learning experiences and comprehensive solutions that address today’s higher education challenges. We provide education solutions, including online program management services for higher education institutions and course management tools for instructors and students. Through trusted collaborative relationships, Wiley Global Education also provides innovative content, technology, services, and insights that support its education partners to achieve improved institutional performance and learners to achieve their goals.
Wiley is seeking a Software Quality Assurance Analyst to perform quality assurance testing across the product portfolio . Be part of an extraordinary opportunity to transform the higher education experience!
As a quality assurance analyst for Wiley, you will define quality assurance processes across products, create test plans, execute functional and regression test scenarios, and work closely with Wiley’s product development teams to research and remediate issues.
Responsibilities:
PLAN
• Collaborate with product management to define quality standards across platforms and products.
• Participate in storyboarding and solution design sessions. Analyze and provide feedback on artifacts delivered throughout the development process.
• Create and maintain library of test plans and test scenarios. Ensure test scripts maintain traceability to requirements.
• Research and recommend processes and tools to support the Wiley quality assurance discipline, including regression and performance test automation tools.
• Define test automation strategy.
• Provide estimates for quality assurance planning and execution. Communicate status for current initiatives.
• Work with multidisciplinary teams to define and improve cross-functional processes.
TEST & MITIGATE
• Maintain staging environment, create test bed of data used to support test execution.
• Execute quality assurance test scenarios. Ensure that developed functionality satisfies requirements and aligns with specifications.
• Track and record results of test execution. Interpret results and identify trends. Publish results and communicate test execution status.
• Create and maintain automated regression and performance test scripts.
• Identify challenges encountered during development and test process.
• Work closely with development team to research and mitigate issues found in testing.
Requirements:
• Bachelors' Degree Required
• 1-3 years’ experience in a quality assurance role.
• Experience in manual testing for web-based technologies.
• Proficiency in testing complex integrations.
• Experience with a functional test automation tool such as Selenium or QTP.
• Strong critical-thinking skills and the ability to focus on details as well as big picture.
• Excellent verbal and written communication skills and the ability to communicate information to technical and non-technical audiences.
• Team player who can easily adapt in a rapidly changing environment.
• Experience testing applications on mobile applications preferred.
• Salesforce.com experience preferred, but not required.
TO APPLY FOR THIS POSITION PLEASE EMAIL YOUR COVER LETTER AND RESUME TO tburchard@wiley.com
Wiley is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.