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Director, Resource Management
WeWork
New York, NY, United States
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The Director, Resource Management on the WeWork Consulting team will focus on developing project timelines, making sure project tasks are completed on time, as well as managing our production support queue. He/she will work closely with the Engagement Managers and Client Partners on our team, as well as business users across multiple organizations (Financials, Shared Services, People Systems, Corporate Technology, Benefits, Payroll, etc.). The ideal candidate will excel in juggling several projects across many functional areas to enable our team to drive huge impact as efficiently as possible.
Responsibilities
• Work with business users to prioritize projects and provide realistic guidance on timeline based on skill sets, professional goals, and/or staffing preferences
• Support resource requests by validating requirements, searching for candidates, and presenting candidates for consideration
• Advise on project teams by informing them of how to navigate the resource management process, from fulfilling requests and allocating resources to projects and teams to fulfilling staffing needs
• Understand project pipeline information to help inform future hiring needs
• Assist in the development and implementation of resource management processes
Required Skills
• 7+ years of experience in a project management, business analyst, or process engineering role
• Experience with Workday integrations and/or 10,000ft preferred but not required
• Strong written and verbal communication skills
• Excellent problem solving and multi-tasking skills
• Able to push back on stakeholders when presented with unreasonable timelines/projects, successfully managing and resolving complex and sensitive situations
• Experience using tools to capture user stories, test cases, sign-offs, etc.