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Resource Manager
WeWork
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
About the Role
The Resource Manager on our Integrations Team will focus on developing project timelines, making sure project tasks are completed on time, as well as managing our production support queue. He/she will work closely with the integration developers on our team, the Integrations Manager, and business users across multiple organizations (Financials, Shared Services, People Systems, Corporate Technology, Benefits, Payroll, etc.) The ideal candidate will excel in juggling several projects across many functional areas to enable our team to drive huge impact as efficiently as possible.
Responsibilities
• Manage multiple projects across multiple functional areas (Financials, HCM, Payroll, Benefits, Corporate Technology)
• Work with business users to prioritize projects and provide realistic guidance on timeline based on resource bandwidth
• Work across various platforms that integrate with Workday
• Understand and follow company policies surrounding data governance, security, and integration development
• Manage regression testing on integrations during Workday releases
• Own and maintain the teams JIRA board, where production support tickets are logged, and ensure timely resolution of all tickets
Requirements
• Experience with Workday integrations and/or Mulesoft preferred but not required
• 3+ years of experience in a project management, business analyst, or process engineering role
• Strong written and verbal communication skills
• Excellent problem solving and multi-tasking skills
• Ability to push back on stakeholders when presented with unreasonable timelines/projects
• Experience using tools to capture user stories, test cases, sign-offs, etc.