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Production Operations Service Delivery Director
Zillow
Seattle, WA, United States
Job Details - this job has expired, please see similar jobs below
About the team
We are a production operations team that is passionate about building and configuring well-designed, automatic systems. These systems eliminate toil and produce effective feedback so that each person in the Zillow.com product development and operations life cycle knows what they need to do to meet their service reliability objectives. We’re on a hybrid platform with a mix of people to support that complex environment to match.
About the role
You'll be responsible for running the teams helping design and support infrastructures related to everything from our most secure Zillow.com production web sites and associated services to helping Dev teams at our various brands optimize and accelerate their moves to, and ongoing operation of their containerized presence and the ecosystem of tools and technologies used to optimize and scale in the cloud.
In this role, you will join the ranks of Zillow Group’s senior technical leadship community. Responsibilities for this role include:
• Helping with ongoing Zillow platform enhancements and establishing the optimal hybrid environment target state
• Working closely with the Product and Dev teams to collaborate on the roadmap and Nextgen target state planning
• Mentoring peers and associates on best practices for cloud security, performance, and expenditure
• Administering related AWS accounts focusing on access and network security
• Identifying new opportunities in which shared services or infrastructure will reduce duplicated effort and provide more efficiency for multiple ZG brands
• Keeping current and up to date with the latest web design trends and tools as well as new product developments with Zillow Group
• Advising and educating product teams new to AWS, as they ramp up cloud technologies
• Deploying, monitoring, and tuning secure production Zillow AWS services
Who you are
• 10+ years of senior technical management roles
• Extensive experience with, and love of, mentoring folks and building high performing teams
• A master of practical DevOps implementation and optimization
• An ace with containers. Secure Kubernetes in Production? You’ve got it covered
• Microservices? You know the advantages and pitfalls
• CI/CD workflow optimizations? You crush that…or you can find people that can
• Experience with PHP, Java, Python. C++ is an added bonus
• Strong working knowledge of Linux, networking and service orientated architectures
• Deep understanding of security principles
• Demonstrated experience in production Enterprise-class AWS design and operation
• Experience deploying infrastructure with Terraform
• Working knowledge of TCP, HTTP, HTTP/2, DNS
• Ability to work as part of a geographically dispersed team and interact effectively with others
• High energy and creativity; openness to new ideas/approaches; willingness to be flexible and do whatever you can to bring value to the team
• LEAN, you get it
• Did we mention DevOps?
Get to know us
Zillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world.
Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.