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Director, Business Operations
Cisco Systems
San Jose, CA, United States
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Director, Business Operations - Data Center
What Will You Do
The Director, Business Operations & Strategic Planning is a key leadership role with significant visibility across our portfolio of businesses. The team is looking for a strategic thinker and proactive executioner to help transform and scale our Data Center business. The ideal candidate will partner with the organization’s senior leaders and the broader x-functional teams to plan and operationalize key Business Operations processes.
You will lead cross-functional special project teams to identify and evaluate critical strategic priorities and/or strategic problems, and to accelerate action against these priorities through strategic and long-range business planning and performance management.
Director, Business Operations is highly visible and plays a critical role in Run the Business, including:
• Owns and orchestrates key Business Operations process such as QBRs, LRSPs, Annual Plans and other Corporate activities
• Driving strategic initiatives, business and portfolio planning, business management processes and operations deliverables.
• Accountability for visibility to business and operational performance and serves as the primary liaison for other internal business groups. Ability to drive Strategic & tactical roadmap dependency interlocks across Cisco.
• Responsibility for implementing the “operating engine”, driving process excellence, management reporting (KPIs) and visibility to priorities to improve.
• Responsibility for planning and executing our communications strategy, including screening and prioritizing executive meetings, executive prep and content development for internal and external meetings (eg: customers, partners, conferences, and social media/blogs, etc).
• Partnering closely with Finance, HR and x-Operations teams to ensure targeted data and metrics available for clear/crisp accountability and streamlined decision making, ad hoc analysis and decision support.
• Partnering with corporate business partners to satisfy compliance requirements for the business.
• Ability to partner with Sales & Geos on Forecasting interlocks and work with PM team / Sales to unblock deals
Who You'll Work For
Data Center Business Operations Team plays a critical role in defining and driving strategic, operational, and organizational excellence and improvements across the Data Center Business Group (Data Center Networking + Data Center Computing). We work closely with the leadership team to drive strategic planning activities, operations framework and execution excellence to ensure business processes meet the needs and objectives to scale with speed and deliver aggressive growth. Our team is expected and able to challenge the status quo and be part of a team that is passionate about creating a highly performing organization.
Who Are You
This position requires a seasoned business leader with significant relevant experience, a broad and well-rounded set of skills, high level of energy, flexibility, can-do attitude organization saviness, perpetual enthusiasm to partner with senior Cisco business leaders, drive cross-functional initiatives, learn new skills, and take on new responsibilities, and a demonstrated ability to thrive in a fast-paced, team-based environment. This position is people, data, and communications intensive; it requires excellent leadership, critical thinking, independence, organizational, data analysis and communication skills.
• Bachelors or Masters’ Degree in a relevant subject. MBA a plus.
• 5+ years in a related position. Minimum 12+ years overall experience preferred.
• Presently operating in a Business Operations leadership role (Director) within a technology company
• Excellent leadership, management, strategic influencing, creative thinking, conflict resolution, and team building skills
• Ability to work well with all levels of management as well as technical contributors
• Ability to translate business objectives into goals and measurements.
• Exceptional operational command of the business, including metrics’ based goals and achievement approach
• Exceptional team player with the ability to quickly develop and foster stakeholder relationships, and strong collaboration skills, with demonstrated track record of leading or working with cross-functional teams
• Able to quickly drive, communicate and gain support for decisions in unstructured environments
• Outstanding written and verbal communication skills; Strong presentation skills and executive presence, with the ability to address and influence both executive and mid-level management audiences. Amazing Powerpoint and Excel modeling skills.
• Strategic approach to problem-solving and proactive troubleshooting abilities.
• Exceptional analytical skills. Ability to translate quantitative data into actionable recommendations. Prior Consulting and/or Finance experience a plus
• The candidate must be a self-starter, independent, and a driver. And is detail oriented, proactive, takes initiative and highly organized; Acts with a sense of urgency.
Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
• We connect everything – people, process, data and things – and we use those connections to change our world for the better.
• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.