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Senior Manager/Director, Controls Rationalization and Optimization
Salesforce
San Francisco, CA, United States
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Finance and Operations
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Role Summary:
Salesforce.com is looking for a talented and dynamic Senior Manager to support the company’s growth and ongoing compliance with Sarbanes-Oxley (SOX) by improving the effectiveness and efficiency of internal controls. The successful candidate must demonstrate strong initiative and be able to lead in an environment that places a premium on succeeding and improving as a team. Furthermore, this position requires an individual who can effectively partner with business process owners, communicate with all levels of the organization, influence others, and keep up with the fast paced and ever-changing environment at Salesforce.
This position will be specifically focused on driving continuous improvement of our internal controls by providing superior compliance consulting services to all departments throughout the Company’s global operations. Key areas of experience include understanding business processes and financial reporting risks and experience with providing hands on consulting in the design and implementation of controls.
Success will be measured by: 1) Preventing deficiencies by the effective design and implementation of internal controls; 2) Preventing deficiencies by the efficient design of internal controls that are embraced by the business and seen as essential to the success of their business objectives; 3) Preventing deficiencies by building an embedded control structure whereby performing SOX controls is inseparable and an essential component of performing the business process. Additionally, success will be measured by identifying opportunities to migrate existing manually performed controls to automated controls performed by system functionality.
In order to be successful, the position will be required to gain stakeholder trust, think independently, articulate positions, recommend improvements, and drive change that is embraced by both the business and the independent auditor.
Responsibilities:
• Drive continuous improvement in the effectiveness and efficiency of the company’s internal controls over financial reporting.
• Drive the migration of current manual controls to a more even mix of manual and automated controls.
• Build strong relationships with business partners and proactively engage with stakeholders to foster partnerships, achieve alignment, and effectively address issues.
• Build and cultivate a relationship of trust, mutual respect, and teamwork with our compliance team, relevant departments, and executives. This includes individuals throughout our global offices, IT personnel, and external auditors.
• Leverage relationships built on, trust, and mutual respect to enable the delivery of forthright messages of what is required for the company to achieve the highest standards of excellence with respect to SOX compliance.
• Initiate decisive, timely action to address important issues and face challenges head on, balancing analysis with speed to implementation.
• Build credibility and follow through in driving for solutions which are value-add
• Engage in our Company's culture of collaboration and teamwork by fostering relationships with fellow colleagues, departmental management, and executives.
• Contribute ideas to improve effectiveness and scalability of compliance activities.
• Keep abreast of SEC, PCAOB, and other regulatory guidance as it pertains to SOX and financial compliance requirements.
• Maintain dialogue with industry colleagues and professional associations to understand trends and best practices that will improve the effectiveness and efficiency of our SOX compliance program.
• Manage ongoing and special projects as they arise, including identifying objectives, scope, approach, and deliverables as well as managing colleagues and outside consultants.
• Be able to define complex issues and a path to success despite instances where information is incomplete or ambiguous.
• Embrace the Salesforce culture of improving our society by participating in volunteer activities whereby Salesforce contributes 1 percent of employees’ time in donated services to communities around the world.
• Develop and assist in delivery of executive reporting.
Required Skills/Experience:
• Bachelor's degree and CPA designation
• 6+ years of experience in Big 4 public accounting predominately serving public clients or equivalent work experience at an Associate Director level or above with responsibility for company wide SOX compliance including a focus on control rationalization and optimization.
• Proficiency in financial accounting and audit, the Sarbanes Oxley Act of 2002, Auditing Standard No. 5.
• Proficiency in understanding Generally Accepted Accounting Principles (U.S. GAAP), and the Public Company Accounting Oversight Board (PCAOB) standards.
• Expertise in financial and operational internal control methodologies and terminology (e.g. COSO)
• Experience in assessing, challenging, improving, and defending internal controls over financial reporting with all levels of executive management and the independent auditor.
• Proficiency in using disciplined approaches to drive completion of tasks within a highly complex environment with multiple team members, diverse opinions, and multiple work streams
• Ability to manage multiple projects simultaneously under tight deadlines
• Ability to develop clear and professional presentations
• Executive presence and ability to interact at senior management levels
• Ability to think strategically and scale the SOX program with the growth of Salesforce
• Strong communication skills including presentation, written and oral
• Ability to succeed primarily through teamwork, listening, and proposing with confidence and respect and only using power and authority when other means or achieving required outcomes prove unsuccessful.
• Proficiency in Excel, Word, PowerPoint and Google Suite Apps
• A “can-do” spirit, a sense of optimism, ownership, and a premium on team success
Desired Skills/Experience:
Although the following are not required, they are considered a significant plus for this role:
• In addition to the required skills and experience outlined above, the ideal candidate would have additional experience in the areas of financial accounting, closing the books, SEC reporting, and/or business operations.
• Experience in the cloud computing and enterprise software industry.
• Ability to participate in global and domestic travel.
Posting Statement
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.