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Heroku- Senior Product Manager / Director of Product Management
Salesforce
San Francisco, CA, United States
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Products and Technology
Job Details
Heroku’s mission is to create the fastest path for application developers to turn an idea into a production app of any scale. We want to remove every obstacle that slows down creative coders and let them focus on their customers’ experience while leaving everything else to our service. Today, Heroku powers millions of apps ranging from personal hobby apps to Internet top 100 apps. In aggregate we serve billions of requests per day. Yet, it only takes minutes for a new developer to get the first app up and running, ready to serve customers.
Heroku is one of the fastest growing businesses at Salesforce.
We are looking for an experienced product manager to help us design and deliver new features to our customers.
Responsibilities:
• Design and deliver new features that improve product usage, grow the business, and make customers happy
• Create and prioritize a 6 month feature roadmap, in collaboration with customer success, sales, and engineering
• Identify market opportunities and define product vision and strategy
• Participate in customer calls and answer support tickets to understand the needs of customers
• Work with marketing and sales to launch your features in the market
• Build a very tight relationship with engineering to make your vision a reality
Key Competencies
• Strong technical ability. You are intimately familiar with modern software development practices used to build and deploy web and mobile applications.
• Very strong analytical skills
• 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
• Demonstrated ability to lead multidisciplinary teams and projects
• Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.
• Proficiency in one or more programming languages — you'll probably have to build a demo or two: Ruby, JavaScript/Node.js, Java, Scala, Python, PHP, Go, etc. and/or related subject matter expertise
• Comfortability working with a highly-distributed team
• The ability to say “no” with grace. As a PM at Heroku you'll need very strong prioritization and diplomacy skills, as well as a strong backbone.
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