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Market Associate (Washington DC)
Expedia
Washington, DC, United States
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Expedia
The Market Associate’s primary responsibility is to ensure that Expedia’s hotel product in their assigned market is competitive, attractive and relevant for Expedia’s fast-growing global customer base. In doing so, Market Associates will also continuously work with Expedia LPS’ hotel partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.
By providing and analysing data specific to their market, Market Associates will work closely with hotel partners to:
• Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
• Secure promotional offers to support the brands’ merchandising and marketing efforts
• Educate hotel partners on the self-service features available on Expedia Partner Central
• Support Expedia’s business development efforts through smooth onboarding of new hotel partners
• Re-establish relationships with dormant hotel partners
• Support demand generation
• Support research to identify properties not currently listed on the Expedia marketplace
This role is the foundation of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s full breadth of global traveler demand.
Required Skills & Experience:
• Bachelor’s Degree; or equivalent
• 0-2 years of experience
• Drive for results
• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
• Hungry, determined, motivated, willing to take action and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up/persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Relationship Management
• Relationship builder; earns the confidence of others;
• Bridges and sustains solid partnerships based on mutual support through a collaborative style
Solution Alignment
• Demonstrate ability to work based on a variety targets, goals and/or strategic objectives set by LPS leadership team
• Appetite for innovative technology, fast-changing business environment, data driven decision making
Written & Spoken Communication, Listening and Influencing skills:
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
Build & Maintain Teams
• Able to work independently as well as be a strong team worker, ensuring the whole team wins
Diversity statement
Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.