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Senior Director of User Experience
Salesforce
San Francisco, CA, United States
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Products and Technology
Senior Director of User Experience, Sales Cloud
Job Details
Design your dream job. Your view: the waterfront. Your team: inspired A-players. Your benefits: stellar. Your job: shape the experience of the Sales Cloud with the goal of helping sales reps become more productive, sell smarter and more effectively.
As a Senior Director of User Experience leading our Artificial Intelligence product (“Einstein”) and productivity and communications tools on the Sales Cloud team, you will recruit and develop world-class talent, by coaching, managing and mentoring a team of product designers. You’ll have the opportunity to create a vision what it means to bring AI to Sales Cloud. Additionally you will work on many consumer-like product areas including calendaring, email, and more. If scope and scale is your thing, the Sales Cloud impacts millions of users worldwide. You’ll be able to make a huge impact while solving meaningful problems and creating new design patterns and paradigms.
Sound like you? Then you're someone we want to work with. Join our outstanding UX team, and you'll get to work with some of the best and brightest of Silicon Valley. You'll find startup-like scrum teams, consumer-style innovation, and the opportunity to deliver great experiences to millions of end-users. And you'll have a great experience in the process. Bring your A-game, inspire your team, and make amazing work with us. Help us transform the way business gets done.
Responsibilities
• Manage and develop a team of talented designers based in San Francisco, Toronto and Tel Aviv
• Recruit, nurture and retain best-in-class talent
• Influence and compellingly communicate the Sales Cloud vision to a wide variety of key stakeholders
• Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing
• Reinforce a design-driven culture that leverages the best product, technology and innovative talent
• Collaborate closely with product owners and user research to create a vision for your product area
• Own various web and mobile application interfaces
• Work with devs and QE to deliver polished final product
• Evangelize new interface guidelines and design patterns
Experience / Skills Required
• 8+ years of experience designing and delivering products in cross-functional teams from start to finish
• 3+ years of management experience
• A strong passion for managing and mentoring designers
• Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process
• The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts
• Power to influence others and build consensus, while dealing with ambiguity
• Self-motivated, a good communicator, and able to balance great design with meeting short deadlines
• Experience using analytics, user research and other approaches to help make decisions and iterate on the product
• Constant drive to stay up-to-date with the latest industry news and developments.
• A deep appreciation and talent for simple solutions to complex problems
• Expert knowledge of design tools such as Sketch, PhotoShop, Illustrator
• BA/BS or MA/MS in design related field, or equivalent experience
• Bonus: Experience working in design systems
Posting Statement
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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.