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Solution Engineering Director
InstaMed
Philadelphia, PA, United States
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COMPANY PROFILE:
InstaMed is a rapidly growing healthcare technology company that has established itself as a leader in the emerging market of healthcare payments. InstaMed’s solutions are delivered via its proprietary cloud-based platform and network of healthcare providers and payers. We are seeking motivated candidates to join our dynamic and growing company.
Position location: Philadelphia, PA
Department: Product Management
Reports To: Director, Product Management
JOB SUMMARY:
The Solution Engineering Director position will be responsible for accelerating sales bookings by delivering technical and market expertise through the final stages of the solution sales cycle. The ideal candidate is curious and passionate, with a superior ability to understand people and organizations and identify mutually beneficial solutions to the problems faced in the rapidly evolving healthcare payments industry.
Responsibilities
Essential Functions:
• Establish deep understanding of the healthcare payments ecosystem, including Payer, Provider and Consumer stakeholders
• Effectively articulate current state industry problems, inefficiencies and stakeholder experience
• Evangelize how InstaMed technologies solve complex problems within stakeholder environments
• Prepare and deliver remote and on-site presentations alongside business development and account management teams
• Guide customer expectations to implement solution features using best practices and industry experience
• Evaluate unique market problems presented throughout the customer lifecycle via Statement of Work development
• Deliver product, technology and industry insights across internal teams via training opportunities
Qualifications
• Bachelor’s degree or higher
• 10+ years of work experience in healthcare IT or payments industry
• Strong analytical strategic thinking and communication skills
• Demonstrated passion about solving complex business problems through technology
• Experience implementing enterprise solutions and solid grasp of technical details related to systems integration
• 20% travel required
• Consulting and/or Product Delivery experience a plus
• Self-starter, effective at prioritizing tasks, managing time, expectations, organizing people and getting things done
• Any other duties as applicable to the position
HIGH-GROWTH ENVIRONMENT:
The candidate will be operating in a high-energy, high-growth environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator and recipient of several industry awards.
COMPENSATION:
We offer a competitive compensation package. Benefits include medical, dental, vision discount program, long-term disability, life insurance, stock options and 401(k).
InstaMed is an Equal Opportunity Employer.