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Regional Sales Director, Service Cloud Enterprise Sales
Salesforce
Amsterdam, , Netherlands
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Regional Sales Director, Service Cloud Enterprise Sales, Benelux
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Department description:
Welcome to the Salesforce Service Cloud enterprise sales team. Thanks to our customers we are continuing our journey of growth and we are looking to attract a talented sales manager to assume leadership of a team of account executives and drive team performance for Salesforce Benelux Markets regions within our Service Cloud Enterprise Sales business.
The Regional Sales Director role (RSD), reports to the Regional Vice President (RVP) for Service Cloud Northern European Markets and will be based in our Salesfore office in Amsterdam, NL. This leader will lead a sales team recognised for high-growth, long term sustainable success and it's commitment to Salesforce values:
Trust, Customer Success, Innovation, Giving Back, Fun, Equality, Wellness, Transparency
Your Impact:
• Maintain and improve the Service Cloud differentiated value + Year-on-year growth in our Benelux business through growing sales in our existing customer base and developing & executing strategies for landing new customers.
• Drive long term employee success with a focus on coaching, development, and building a high performance team
• Align and coordinate product, customer success, and services teams to deliver incredible success for our customers
• Use and scale best practice from across the wider EMEA Service Cloud and Salesforce business
Responsibilities
• Position the team to grow successfully beyond its current targets, increasing the revenue of the team year on year. Operating in a high-growth environment, this will likely be achieved by:
• Defining a clear and compelling plan
• Effective prioritisation
• Translating business objectives into specific goals for the given area
• Identifying new opportunities in industry verticals and driving expansion into them
• Utilising internal and external C level resources to build a compelling, consistent vision for our customers
• Cross-functional engagement with Sales, Marketing, Sales Engineering, Partner Alliances, Services & Employee Success.
• Defining a clear and compelling annual plan, driving a culture of strong execution, orientation towards developing new enterprise accounts, expanding existing ones and ensuring high retention rates on existing accounts.
• Managing the enterprise AE's to help drive and close strategic/complex deals in the respective industry verticals
• Development of the team, including recruiting, hiring and training new account executives on the sales process.
• Driving operational rigour:
• Overseeing the full cycle of sales: from developing sales campaigns, demand generation.
• Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results.
The Candidate
• A sales manager with a proven, successful background in sales management in the enterprise technology domain, and in building, inspiring and motivating a team of Account Executives. Day-to-day, driving and managing a sales team with a strong cadence of deal closure on a monthly and quarterly basis; track record of consistent over-achievement of quota and revenue goals.
• Strategic sales experience and revenue achievement selling multiple enterprise S/W offerings, while building satisfied, loyal and referenceable customers.
• Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills.
• A belief that the team should be recognised as much for it's culture as for it's results.
• Can demonstrate examples of inspiring new and existing customers to commit to a journey of transformation, utilising technology as a platform.
• Proven record of sales success in the Service or CRM domain
• Solid understanding of PAAS/SAAS & business value selling
• Excellent presentation and executive engagement skills
• Excellent Business Management and Sales Skills
• A self-starter that can thrive in a fast paced environment
• Bachelor's degree or Master's degree