This job has expired, please see additional jobs below
Director, Live Game Operations
Kabam
British Columbia Vancouver, , Canada
Job Details - this job has expired, please see similar jobs below
You analyze problems that were presented to you with an in-depth data set to back up your findings. And you are intrigued with how game economy drives gamer behavior. You are a self-starter – able to identify obstacles and work through solutions. In this position, you will have high-level responsibilities that allow you to drive Kabam’s current and future products to the top of the mobile gaming market.
Sound like a match? Kabam Vancouver is looking for Director, Live Game Operations to join us in delivering titles such as Marvel: Contest of Champions and our recently released Transformers: Forged to Fight. We don’t just make games, we play and love them too.
You will contribute by:
• Managing a team across a portfolio of games to drive monthly/quarterly strategic goals and key targets
• Directing and mentoring Live Operations Leads for multiple top grossing game projects
• Planning, directing and evaluating the activities of Kabam’s advertising campaigns to promote sales of in‐game products
• Managing resource and scheduling trade-offs between multiple projects
• Creating and executing contests, events, and promotion plans to drive monthly goals and target metrics for the studio team
• Analyzing and monitoring key metrics and user feedback on a real-time basis to determine user trends and behavior. Quickly detect and surface game economy imbalances and concept/execute re-balancing plans
• Working with a team of Data Scientists and Analysts to perform deep analysis of the effectiveness of in game offers, events, and split tests
• Incorporating best practices derived from analysis into new and existing game features into other games
• Measuring the success of product features after release and optimize their performance through split-testing and rapid, data-driven iteration
• Providing Game Live Operations Leads and Executive Producers with detailed feedback, reports, and information for development teams that will drive target metrics
• Managing a team of Live Operations Analysts to execute promotions and in-game events
• Collaborating with Live Operations Analysts and the Game Lead to identify new opportunities for improvements in the game
• Working with Central Technology teams to design, implement, and roll out tools and techniques for automating live event and offers for users
At Kabam, we’re constantly raising the bar of excellence in free-to-play mobile gaming. We hire for passion and diversity so that together as a team we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture and drive to do what it takes to make great games. And this is where you come in…
Your background includes:
• 5+ years of experience, including senior game master experience of at least 3 years, ideally on mobile SaaS products and/or free-to-play games
• Strong track record of hitting revenue/metric targets on a live game
• Excellent quantitative and qualitative analytical ability with strong attention to detail
• Understanding of game design concepts and principles
• Passion for figuring out how game economies work and change
• Rock solid leadership and communication skills (both verbally and written)
• Proven ability to thrive in a fast pace environment with incredible work ethic, and drive to create and operate the best games in the world
• Strong interest in interactive media – video games, social networking, etc.
• Technical acuity and collaboration with back-end engineers in tool specifications and automation processes for client/server software
• Language of work: English. Language ability in both English and French, while not required, is an asset
• Bachelor degree in related field is desirable but not required
Excited by this opportunity? We invite you to apply and start the conversation with us. Together, we can create some of the best games ever made.